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Reviews, get directions and contact details for B&Q

B&Q
Address: Sidcup By-Pass, London DA14 6LX, UK
Phone: 020 8308 1844
State: Greater London
City: London
Zip Code: DA14 6LX

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Typical B&Q, can normally get what I need for general DIY projects. Help is available and there is wholesale section for tradespeople if you open a trade account, which is useful to know if that is your thing.
7 years ago (20-03-2018)
Absolutely terrible Customer Service from stores deputy manager Shah Ehsani. No empathy, jobsworth on a bit of a power trip. In the last year I've spent nearly £3000 in the store (not bad for a DIY'er). All over a £15 set of Xmas Tree light that I've used oncefor 2 weeks but bought over a year. He said he could choose to swap them but didn't want too. Shocking service I will never spend another pound in the place and will never recommend them.
8 years ago (05-12-2017)
If I could give Minus I would, we found 2 internal doors, ask a member of staff if the price and code was correct, told yes so we ordered. Doors arrived, but was not correct, the code and cost was wrong, phone customer care, who said they would look into it and get back to me, this didn't happen I had to phone them back, arranged pick up no one turned up, phone customer care to be told the pickup has not been arranged, new date agreed, and guess what no one turned up, at this point we became angry as we had wasted two days waiting for pick up, I made another appointment, we also said you wanted compensation for waste of our time which they want interested in, eventually Doors picked up. But we will never use them again.
8 years ago (29-09-2017)
Great customer service and range of goods. No customer toilets
8 years ago (18-01-2018)
The man on the paint mixing counter was very helpful indeed. I hate your automated checkout and never use them on principle as it is simply a way of reducing staff and is of absolutely no benefit to the customer. If I am spending money in your store, the very least you can do is to afford me the courtesy of putting a human being at the checkout to take my money. Fortunately on this occasion there was, which is why I am giving it 5 stars. The other 4 are for the man on the paints.
8 years ago (27-05-2017)
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