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DFS Sidcup

  1. London
  2. Orpington Furniture Store
  3. St Mary Cray Furniture Store

Reviews, get directions and contact details for DFS Sidcup

DFS Sidcup
"No matter what's your thing, find your perfect sofa at our DFS Sidcup furniture & bed store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Sidcup store and find your thing. So whether it's a leather sofa, corner sofa, king size bed or double mattress you'll find your perfect choice at DFS Sidcup. We also have our website for online shopping and provide home delivery. Located on Crittals Corner DA14 6LX, you can rest assured knowing that when you visit your local DFS furniture & bed store, you're getting the best in range and quality, all with the help of our in store experts."
Address: Crittals Corner Road, Sidcup By Pass, London DA14 6LX, UK
Phone: 0333 999 9771
State: Greater London
City: London
Zip Code: DA14 6LX

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: DFS sofas, DFS near me, DFS Clearance, Scs sofas, Furniture Village, Ex display sofas, Sofa shops near me, Furniture stores near me
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Reviews
I’ve owned these dining chairs from DFS for under 2 years before they began to look like this!!! These dining chairs do not get much use as only two of us live in the apartment. These dining chairs are poor, inferior quality. I also purchased 2 sofa sets which are not looking much better. Be very careful when buying furniture from DFS. The aftersales service is appalling and they’ll hide behind their misleading guarantees to protect themselves. There are so many online furniture stores that offer better quality furniture than DFS at similar or even better prices. I complained to customer services DFS Sidcup who were very unhelpful and did not provide any solutions. Stay Clear of DFS, I’ve had an AWFUL experience!!!!
Great place to look for furniture. We were seen and assisted by a lovely lady called Helen, she helped us with measurements, which sofa would fit through the door and down our hallway. If it wasn't for all her support and knowledge we wouldn't of ordered our sofa. Thank you
Absolutely unscrupulous. Sold us a sofa and footstool, got the order wrong. Corrected the order but the sofa has weirdly deformed cushions that are at least 3.5 inches too small. You could park a car in the gap. They won’t do anything, saying they will settle as we crush them down. They’re not all foam, so they shouldn’t crush down, but if they do crush down far enough to cover this gap then that’s a fault too. Also said if we accepted an order we could subsequently return the footstool. That was a lie and they won’t take it back. Subpar quality goods with a 1970’s usa car salesman attitude. Avoid this place so you can avoid a drawn out fight exercising your right to return. I’ll now have to pay an independent upholsterer shocker the one that came out was on their payroll to contest this is acceptable or normal, and there’s no doubt they will. Absolutely awful business - the irony is I told them I hoped they stood behind their products as many furniture shops are so unscrupulous. The answer at the time was “we’ve been around ages and we stand by our products” Couldn’t be less true.
Absoloutely shocking experience. Sofa is already 8 weeks later than said. 3 different delivery dates cancelled. One of them just a no show. All of them either lying or totally incompetent. Avoid at all costs.
Awful company! We’ve had 2 sofas from DFS in the past 6 years or so. Both were electric recliners and both have broken in the second year of owning. With the latest one we had to wait 3 weeks for an assessor to come and look at it, then we were told the motor had gone and it would take 12 weeks to get a replacement which I thought was a ridiculously long time to wait. At the end of the 12 weeks I called to ask what was going on no one from DFS keeps you updated to find they’ve moved the goalposts and it’s now a 4 month wait. I will advise everyone I know to go to SCS or another sofa place as these are rubbish
Avoid at all costs if I could give 0 stars I would! Ordered 4k worth of sofa’s in august which were delivered faulty in November I contacted DFS straight away they sent someone out to look who immediately agreed the sofa looked about a year old the leather was really saggy and the sofa was creaking he said the bottom half of the sofa needed to be replaced I then noticed the 3 seater was not lining up when not reclined and there was a huge gap between the seats and it also started creaking I once again called DFS they stated someone would be in touch no one ever called me so I chased this up by this time my 2 seater was now also sagging at the back and looked about 5 years old I told DFS I wanted a refund and they needed to collect the sofa’s! The store then rang offering me 10% back if I kept them which I refused they then offered me to choose new ones I went into store and chose a sofa by the following day I decided I didn’t want to proceed and cancelled the order as I was worried the same thing would happen again snd didn’t want the stress I then went into store for a refund and was told this could take up to 28 days which I pointed out was illegal and by law they have a maximum of 14 days.. my sofas have been collected and no refund has been processed so I now have no sofas and am 4k out of pocket if I don’t get my refund by Saturday I will be reporting you to trading standards and I’ll also be going into store to speak to the manager I’ll also be telling every potential customer that I encounter whilst I’m there what you have done and showing pictures of my faulty sofa’s! Totally unacceptable it takes minutes if that to issue a refund you are deliberately withholding my money for absolutely no reason! Disgusting company you were quick enough to take my money but are in no rush to give it back! the stress and upset this has and continues to cause me is unbelievable!
Worst experience ever 5 missed deliverys 19 week wait for a 5 week order item delivered to wrong address the billing address? Rubbish customer care and now I have to pay for a delivery person myself for my item and it's damaged allready filthy matress and parts missing ? Don't buy a bed or sofa from these messers you all been warned comedy dfs show isn't funny esp when the bed was bought for a sick person who you made wait and not even a phone call email or explanation ! Never again ! Worst experience buying somthing !
Without a doubt Anh is categorically the BEST sales assistant i have ever come across. Absolutley flawless service from start to finish. Would have no hesitation in recommending him to anyone. Absolutley love our new sofa! Wish all sales people could be like him! Thankyou again!
Excellent service from Tom at Dfs Sidcup He was extremely helpful and knowledgeable and explained everything to ensure we were making informed decisions… great customer service and an asset to the company! Thank you so much Thomas!
The visit was good. We chose the suite, paid deposit and arranged for collection of old furniture and was told approx 14wks til delivery. Then it all went pear shaped. Old suite collected as arranged. But first delivery date missed after the office confirmed they were on there way. After numerous calls to @dfscare and three further rearranged deliveries missed we are no nearer having the suite we were promised. No furniture to sit on and more empty promises. A shambles of a company and I believe this is a normal state of affairs judging by the tweets on twitter. One final thought ....take their no interest option if available as I believe they won't get their money from the finance company until you get your furniture. DFS do not even deserve one star..a star indicates some level of service. I give them a raspberry.
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DFS Sidcup map

Directions to DFS Sidcup with public transportation

Crittalls Corner 220 meters
321
51
R11
Wisley Road 280 meters
R1
Kemnal Technology College 350 meters
51
638
B14
R11
S31
Mayfield Villas 410 meters
321
51
R11
Bostall Road 450 meters
R1

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