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Reviews, get directions and contact details for Asda Stepney Green Supermarket

Asda Stepney Green Supermarket
Address: Anchor Retail Park, 123 Mile End Rd, Stepney Green, London E1 4UJ, UK
Phone: 020 3701 2502
State: Greater London
City: London
Zip Code: E1 4UJ

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Super happy they have plants in store. I love the 3 for £5 deal. I buy petunias and marigold plugs every year from here. It made my day and has really improved my summer balcony garden. I'm trying the madonna daisy this year. The clematis I bought 2 years ago from here is still hanging on. The Queen Victoria has been awesome. The plants in the foyer are definitely my favourite thing about this store. They have more plants inside too if you are there.nnI bought some lamb on sale here a few months ago. Overall I find the prices at asda decent. This store is a tad small, but it is OK for picking up a few things.nnThere is a car park if you drive. It's next to a curry's store.nnI come to this store for my click n collect. The service and wait time is good.
Good availabilty of products- Stuff that you would not find normally in the Big Sainsbury's up the road I mean Asda's peach greek style yogurt, anyone?, hardworking staff, even when they are stretched. They lose a star for the lack of trollies during peak periods. Asked a staff member where the trollies are kept and he pointed to the car park, none whatsoever, although I could have sworn there were maybe four in use at the store! Had to wait for a kind gentleman to give us his once he was done with it. Please address the shortage of trollies.
This place is getting worse and worse!! Go in at 10pm which closes at 11pm. No staff around to help which if they are, I'll admit they are friendly but you can see they're clearly stretched! Up the budget on staffing!!! All the fridge and freezer lights are off so cant see nothing in the fridge or freezer. Never anyone on kiosk, it's just a joke of a store. Customer service is non existent because the store staff are doing too much. Who ever is the area manager for this store isnt very good at their job as they would clearly be able to see that. Reviews speak everything and it's quite clear from the other reviews here that the store is just getting worse.
Lack of items on shelves and in fridges. Always long queues to pay at self service as checkouts are never open. Rude staff who prefer to have private phone calls instead of replying to you when you say thanks, and when asking where the bags are just pointing rather than offering to grab you one.
For the love of God don't do click and collect here, you will be waiting minimum 20 min with 3 ppl in front of you, worst customer service ever.nnElaborate Molly: I have done a click and collect on 4 occasions and all of those times I have had to wait for more than 15/20min as your one member of staff behind that kiosk is so overwhelmed, they have to deal with click and collects/general shopping/alcohol and tobacco sales/refunds/exchanges/Uber shopping and god knows what else. I have asked for a manager on numerous occasions and they are never in. I think I can count 3/4 staff members on the whole shop floor, why are you guys being so tight on staff? You make so much profit and yet you stretch it to a point it suffers on customer service. I spoke to your staff who have said they have raised it with management but nothing has been done. You need to sort this out, look at how bad the ratings are for this store. Don't just say sorry do something about it.
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Directions to Asda Stepney Green Supermarket with public transportation


Stepney Green 110 meters
205
25
N205
N25
Stepney Green Station 240 meters
205
25
N205
N25
Booth Memorial 270 meters
205
25
N205
N25
Stepney Green Station 270 meters
309
Stepney Green Underground Station 270 meters
Circle
District
Hammersmith & City

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