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Reviews, get directions and contact details for Volvo Cars Tonbridge

Volvo Cars Tonbridge
Address: 140 Tonbridge Rd, Hildenborough, Tonbridge TN11 9HJ, UK
Phone: 01732 832424
State: Kent
City: Tonbridge
Zip Code: TN11 9HJ

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM


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Reviews
HSF Tonbridge, put right their error and to be fair to them went out of their way to make the situation right. For that I have improved the review from 1* to 3* - however I am leaving the original review below so as to foster continuous improvement. Original review: Horrendous organisation, go on Auto trader and look at the real reviews posted by real customers. What to expect when from this dealership: 1 Bookings not in the system despite confirmation emails. 2 Parts not there despite confirmation they’ve arrived. 3 Conflicting information 4 Blame place on someone who isn’t there. Do you best to buy & interact from somewhere else - it will save you the wasted trips.
Thomas was always a delight and willing and able to answer all our questions. Nothing was too much trouble and he kept us fully updated at all times. We felt well cared for.
Great garage. Very welcoming and relaxed. Kian who looked after us was very knowledgeable and approachable, and guided us through the buying process without being at all pushy. Highly recommend him and the garage overall.
Had a great test drive with Thomas who was very knowledgeable about the new EX30. Highly recommend.
Very easy and nice interaction with Joel throughout the purchase process, he was very informative and I appreciated the advice. Handover was a nice experience with Kian. I recommend
How many chances do you give somewhere? Called last year twice to book in a service, each time I was told I would get a call back. Nope never did. Need a repair on my XC40 so thought I’d give them the benefit of the doubt, and guess what, two phone calls, two callback promises, no calls. I’m not begging to spend money with you! Volvo Gatwick happy to help, and yes they called back each time.
Overall experience was very good and proffessional with Robert Barnes at Volvo Sales. Understood our financing options very well, and our process overall was very quick. Also appreciate Kian Blewett for providing such a thorough introduction to the car, despite my slowness on the day: We left the Volvo salespoint equipped with to the point information regarding all the functionality.
David was fantastic today! Extremely helpful to arrange my wheel to be fixed just before the workshop closed. Highly recommend!
I have nothing but positive comments to say about this dealership. We have bought two XC40’s from them now. Couldn’t be more helpful. Robert Barnes Salesman and Mark Sales Manager were extremely helpful and Kian Blewett Product Specialist helped to explain the features of the car on handover day.
Modern Garage, old fashioned values. Really helpful and friendly place. Sensibly priced Volvos and not pushy at all. Lara could not have done more to make our purchase better
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