Three - China Town Store

Helpful and knowledgeable staff, quick and easy setup (which they did for me btw) they were honest about which plan would suit me without pushing for an up sell and let me know about the things that my plan would include.
5 7 years ago (29-01-2018)

If I could rate them 0 stars I would, Appauling customer service, disorganised, rude and obnoxious staff. They made several massive mistakes, leading me to pay for a phone I dont own. Would never go again.
1 7 years ago (11-02-2018)

We get our sim card here while we travelled to LONDON. Good servise from the Malaysia Chinese in the shop !
5 7 years ago (21-12-2017)

I would never return to this location again until the staff have learned the proper information security protocol. I was being helped by a staff member with the name tag "Roy" when I was enquiring about new 12 month SIM only plans. Roy asked for my Three mobile number, which I gave. After Roy entered my number into the computer system, he started talking to me about my current plan, bills and payment information WITHOUT VERIFYING MY ID. He didn't even ask if I was the person on the account (e.g. he didn't call me by my name or ask if my name was correct, etc. or utilise any other BASIC personal identification practices). He just continued to openly talk about my private Three account information without even knowing and confirming if I was the right person to talk to. Further, he started discussing and answering questions that my fiancé was asking, when my fiancé is NOT on my account (I am the sole account holder). I've filed a complaint with Three and won't be returning to this location again, until basic skills and protocol for protecting a client's personal information is upheld. I am thoroughly upset and disappointed in the service I experienced today.
1 7 years ago (13-08-2017)

Good quick service, no line (rainy day maybe?) :)
5 7 years ago (04-11-2017)