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The Rembrandt Hotel

  1. London
  2. London S'S Hotel

Reviews, get directions and contact details for The Rembrandt Hotel

The Rembrandt Hotel
Address: 11 Thurloe Pl, Kensington, London SW7 2RS, UK
Phone: 020 7589 8100
State: Greater London
City: London
Zip Code: SW7 2RS

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Reviews
My husband and I had a fabulous overnight stay in this lovely hotel on a secret escapes deal. The hotel was great from start to finish. The staff were very attentive and happy to help with any questions. The room was tastefully decorated and comfortable. Will hopefully return sometime. The hotel is in a great location too, opposite major museums, lots of lovely restaurants and just down the road from Harrods.
7 years ago (26-03-2018)
Greeting was quick and efficient getting us to our room and settled after a long flight, that was what we needed.The Hotel is located in a great part of town within easy access to many sights and great eating spot. The housekeeping people always friendly and seemed to know our schedule for when to clean our room. they kept the room clean and always replenished the bathroom soaps and such. A great buffet breakfast with everything possible to eat to energize for the beginning of every day. The staff were always right there when you needed something and willing to go extra steps to make sure you were satisfied with the whole dining experience. I would highly recommend this hotel to everyone be it family or business.
7 years ago (23-03-2018)
Location, location, location. This place is located near all the great places to visit in London. The hotel and rooms were good. I was a little disappointed in the initial guest experience checking in, there was a mix up on our stay and rooms that their team tried to resolve. The gym is small and you have to pay an additional fee. But the breakfast was great!
7 years ago (20-03-2018)
We loved the location and the price was unbelievable for what was included! The hotel was lovely and the food was delicious. Unfortunately we felt it was unstaffed. We waited about 30 minutes in the bar for a drink, the one waitress was running around all by herself. We had to chase up drinks and food but felt slightly uncomfortable to ask as she was clearly working so hard! Then breakfast in the morning was similar we understand we decided to eat at a busy time but we weren't offered tea or coffee, we had to chase up a few items we'd ordered. Again this wasn't the staff not trying as they were clearly working so hard but there just wasn't enough of them. Also, I left my purse in the lobby and when returning back 5 minutes later to collect it the male member of staff told me I was lucky this time as he handed it back to me. I said I would expect be leave my purse in such a nice hotel for a matter of minutes without it going missing he explained that people are constantly walking in and out of the hotel which concerned me slightly with a level of security. Overall stay was excellent but could have done with a few extra staff.
7 years ago (29-01-2018)
A big thank you to all, my husband and I thoroughly enjoyed our stay. On arrival, the lovely receptionist knew it was our Wedding Anniversary and we were given a club room, at the back of the hotel, quiet and a great room. Room no 167 was immaculately cleaned and our Housekeeper was very efficient. Breakfast and our evening meal was also really good. All your staff seemed well trained and very, very polite and helpful. We really did enjoy everything about this hotel and the icing on the cake was the location. We will definitely return.
7 years ago (07-01-2018)
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