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Reviews, get directions and contact details for Reel Cinemas

Reel Cinemas
Address: Venture Fields Leisure Park, Earle Rd, Widnes WA8 0GY, UK
Phone: 0151 423 0424
State: Halton
City: Widnes
Zip Code: WA8 0GY


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Reviews
Let me just start by saying the staff are so lovely! Always smiling, opening doors for you, polite. They are excellent!!! The cinema is really nice. The chairs are so comfy and there's lots of leg room. The film prices are very reasonable and the movie madness deals are brilliant. Can't recommend highly enough :
The place is run by teenagers. We could of just walked in for free. We watched Wicked in no4 and it was beyond freezing. Couldn't enjoy the movie. No one seems to know what's going on. God knows what they would do in an emergency.
Was alright. Seats were nice but needed a clean thoroughly. Staff on ticket checking duties allowed people in for the next film without checking properly! As happened 5mins before my film finished that a lady and 2 children came in during a different film! Which wasn't for at least another 30mins, so they went back out as they asked me if it was screen 2 during the end of Wicked. So was like, er ok you're so early.nnToilets were ok and did the job. Didn't order food or drink as didn't want any and was a huge queue that was nearly out the door.nnTemperature was as cold as the other cinema chains.nnBut overall. It's basically the standard cinema experience but slightly cheaper than Cineworld and ODEON. But not VUE who are still the cheapest at £4.99.
After buying tickets to a movie with our 3 year old Grandson we found out the cinema was having works carried out on the roof. The chemical smell inside was totally unbearable & our Grandson became very upset.nThe movie hadn’t started & the toxic smell was simply too much so we went & asked for a refund. This was refused & instead the offer of a credit note was made. We took the note with the intention making a complaint.nComplaint was made by email & telephone. A manager offered to resolve our issue & this simply didn’t happen.nThe credit note given was only good for a week & had to be renewed every 7 days.nThe Grandson scared by the experience still refuses to go.nHe has been the theatre & loved it so it wasn’t the dark he didn’t like. He actually told us “the place smelled of big poo”nBless him his first visit ruined!nNeedless to say after renewing the credit note every 7 days for months we missed a renewal due to illness & the note lapsed nI don’t think the cinema should have been open that day.nCustomer service is non-existent. Avoid!
Great little cinema. Lots of options for all ages. One thing I would say is make sure you get there with plenty of time, especially if it's a popular film. I had to queue for 10/15mins for tickets, popcorn and a drink. But the prices are really good and the seating is spacious and comfortable. Well worth it for a cheap day out.
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Directions to Reel Cinemas with public transportation


The Hive 80 meters
26
26A
B+q Store 260 meters
26
B+q Store 290 meters
26A
Widnes Shopping Park 380 meters
110
26
27
61
62
79C
82A
Windmill Shopping Park 390 meters
110
26A
27
61
62
79C
82A

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