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Radisson Blu Edwardian Hampshire

  1. London
  2. London Hotels

Reviews, get directions and contact details for Radisson Blu Edwardian Hampshire

Radisson Blu Edwardian Hampshire
Address: 31-36 Liecester Square , London WC2H 7LH, XGL, GB
Phone: 020 7839 9399
State: XGL
City: London
Zip Code: WC2H 7LH

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews
Excellent service from all of the staff. Our first room had a plumbing/cleaning issue that was not quickly resolved, so we were moved to a suite. The location on Leicester Square is very busy, but the sound-proofing in the rooms is outstanding. The furniture is a bit dated, but the beds are wonderful and the bathroom was updated nicely. I recommend this hotel for anyone who wants to stay in the middle of all the action that London offers.
This hotel and it's staff are fantastic at what they make up, a really nice hotel experience. The lower lobby and bar area is designed with a crisp transparency that makes every effort to relate to Leicester Square right outside. My partner and I sat out on the terrace bar several times and enjoyed watching the sea of humanity flow by. Our room was clean, quiet, comfortable, and luxurious. Would definitely stay again if I found need to be in the area.
Really disappointed as we have spent many nights in Radisson blu hotels. 5* but we did not feel we were in a five star hotel feels like it needs refurbishing. Reception was lovely, room adequate. During the night a nasty sewer smell built up in the bathroom. There were no robes, never not had in other Radisson blu hotels. Yes there was a coffee machine but the coffee pods were not mark so no idea if there was decaffeinated available. We did stop in the bar, good atmosphere but it was 10pm and they were not offering cocktails as we were advised that the bar was closing at 10.30. This is the first poor review we believe we have every felt we needed to write Walkability: Leicester Square so it is central and very close to theatres, bars, restaurants.
I was not happy of my stay in Radisson Blu Hotel Leister Square. First, my booking was for 3 nights in premium room, fully paid online with breakfast from Oct 29th up to Nov 1st. I arrived the hotel by 1:30 pm, and while doing check in, the receptionist asked me to hold 150 pounds for each night on my visa as a deposit for any incident or room service. I rejected this then he said he is going to provide me with a discount 50 pounds/night “150 for 3 nights”! I insisted on my rejection asking to check the room during my checkout if any damage, I will pay it, and if they are worried about anything, they can take it out prior to admission to my room. The receptionist called another guy telling him he gave me discount and I refused to keep the deposit, i explained to him that nothing stated in booking terms and conditions to hold 150 or 50 pounds per night. Then, he said this is normal in any hotel to keep deposit and it seems I have never visited any hotel before in a very rude way. Then, the receptionist threatened me he will not check me in. I said it is ok please return my money back which was almost 800 pounds/3 nights, then he said please come after 3 pm to take your room. Moving to room#514, the view was not the best as expected, I thought when I booked a premium room, the view would be on the square but he gave me a room located on the back side that was not good. Premium room itself was spacious with all required tools and housekeeping was below the expectations as the bed sheet was dirty due to some spillage and expected to be changing while doing daily housekeeping in the next day but no change made. Breakfast is the only thing that I can give it 10/10, it is delicious and has various varieties with excellent team service. During checkout, I asked the lady to inspect the room, then she said we will check it later and if a damage found, we will deduct it from your visa. I repeated to check the room now but said no need. I didn’t tell her no hold made on my visa but it was clear that this hotel act is weird and I have seen many complaints about the delay in removing the hold from the taken deposit for weeks. To conclude it, I am not planning to come to this hotel again and I will report this negative experience specially the rude words said by the receptionist to Radisson Blu international chain management. One of the silly justification, when I said I visited Radisson Blue Dubai and no deposit taken, receptionist stated this happened as I speak Arabic similar to Dubai people!!! Never seen such behave from both guys in reception. Both should be trained to know how to deal with customers as such act affects Radisson Blu reputation. Rooms: Spacious Nearby activities: Location is great on Leicester Square Food & drinks: Perfect
Disappointed. Fantastic location, staff very helpful, bar and breakfast were very good. However the room despite being called 'premium' was very dated and unrenovated, and the bed mattress and pillows uncomfortable. There are likely better rooms in the hotel, but mine cost quite a bit as it was. Large bathroom was great, with shower over bath which made it a bit challenging getting in and out. No view as my room didn't face the square, but that made it quiet when the square was very busy over the weekend. Unfortunately restaurant only served spicy food Mexican and Peruvian but plenty of choices nearby.
Be aware of your deposit might not be refunded. I checked out from this hotel 2 weeks ago with a good room condition, but still haven’t received my £100 deposit refund. Called them twice, always said I should receive the refund soon, but still haven’t received it.Rooms: 3/5
Staff are really amazing and very accommodating .. unfortunately this is the est extremely overpriced for the quality provided. The rooms are just horrible. They are old, carpet needs cleaning and washroom is terrible .. the shower and sink doesn’t drain at all despite reporting it. The furniture is so old and squeaky and I feel like I have been cheated with how much I paid for this place. Rooms: Room we were given was absolutely horrible. There was no safety lock, bathroom was disgusting and carpet was sticky and so dirty.. everything about the room was just terrible
My boyfriend and I have stayed here twice, and it we have absolutely enjoyed our stays. The staff are very courteous and the rooms are pretty big and the noise of the city doesn’t get in the way at all! The proximity to the most essential locations in London is perfect. Big Ben, Buckingham Palace, Chinatown, Mayfair, Covent Garden… it’s all a walk away! In fact, Leicester Square is right in front, Trafalgar Square is right behind, and the West End is all around. I will say that room service may be a bit slow and inconvenient, especially at night. We have had to wait at least 30 minutes to receive toiletries on both stays. Aside from that, my boyfriend and I enjoyed our stays here and we look forward to more hopefully! Note: Delta Stays brought us here! The pictures on this review are from our first stay in May 2023. We came back just before Christmas, and it was a similar experience. : Rooms: The rooms are clean and spacious. There were no issues. My pictures say it all : Nearby activities: Chinatown is just up Leicester Square. Trafalgar Square and the National Gallery are right behind the hotel. Piccadilly Circus is several blocks away which takes you into Regent Street and Mayfair for some luxury shopping if you wish. Buckingham Palace, Big Ben, and the London Aquarium are just a walk away! Also, be sure to catch a West End show if you can! The High Commission of Canada and the Philippine Embassy are not too far either! Safety: The location is safe and quiet. Walkability: It’s easy to get to from Leicester Square Station and Tottenham Court Road Station. It’s in the West End of London so it’s not too hard to get to.
Naomi at the front desk is extremely helpful and kind. Thank you for a great experience! Booking.com would not accept this review :Rooms: 5/5
We stayed for one night before headed out to the country side. In my opinion, this is not a 5 star hotel. Our room was in a very odd location and sort of a let down. If you have any mobility issues at all, do not accept room 222. We also asked with help arranging a taxi and were told they would try, but we were best to walk to a taxi stand. I’ve never stayed at a “5 star” hotel that could not arrange transportation. At £500+ /night I would have expected more. We would probably choose to stay elsewhere on our next visit.
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