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Premier Inn London Brentford

  1. London
  2. Greater London Lodging
  3. Southall Lodging

Reviews, get directions and contact details for Premier Inn London Brentford

Premier Inn London Brentford

Story

At Premier Inn London Brentford, you are conveniently based a 20-minute drive from Heathrow Airport and 30 minutes by rail to central London

Address: Great West Rd, London TW8 9AD, UK
Phone: 0871 527 9560
[email protected]
State: Greater London
City: London
Zip Code: TW8 9AD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The hotel location was ideal for our short break in London; close to Kew, easy to reach from motorways, reasonable links to where we wanted to visit.nnWe made use of the restuarant, the food was fine, saved us having to hunt around when we had other things we wanted to do.nnService was good - our thanks go to Bibek and Gullu for their welcome and encouraging us to make use of the restaurant in the evening.nnBibek and Gullu went above and beyond to make our stay enjoyable.nnWe had a dinner in the restaurant and their attentiveness and sense of humour made all the difference to our experience, our thanks to both Bibek and Gullu - keeping a genuine warm smile and dealing with so many customers is a special talent.
I Had a good time at this Premier inn, I thought the breakfast and evening meals were very good and especially with the meal deal.nThe bar had a good range of beers and spirits, the room was clean and tidy all in all a good place to stay for a couple of nights.
Reviewing on behalf of my parents who stayed here on the cup final weekend.nExcellent customer service from Bibek he really goes above and beyond to make customers feel welcome and make sure they have everything they need.
The is a relatively old hotel, but the room we had was quite good facilitated and maintained.nThe staff were friendly and helpful to meet our needs.nHowever the breakfast was very unstable and a lack of choices. Some days they failed to provide fresh fruits or yogurts. There were only toasts and croissants. Overall the breakfast is just not worth the price and quite disappointing.
Unacceptable! Extremely rude staff! The worst hotel personnel I’ve ever encountered, except for one young man from the night shift. This is the first time I’ve ever written a review, but they pushed me to my limits. We stayed at their hotel for 7 days, and they NEVER came to change the sheets, clean the room, or even the bathroom.nnAfter visiting the reception three times, they finally brought us clean towels for two days. On the third occasion, when we asked them to clean the room, the blonde morning receptionist was incredibly rude. If I spoke better English, I would have put him in his place. The woman at the reception claimed they clean the rooms every 6 days—yet we stayed for 7 and not once did they clean anything.nnThey clearly have no idea how to run a hotel or how to treat a guest. Honestly, I wonder what their job even is. It’s against my values to speak more harshly, but if I could, I would describe the reception staff’s behavior exactly as it deserves to be described.
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