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Reviews, get directions and contact details for Pickwick Hall

Pickwick Hall
Address: 7 Bedford Place , London WC1B 5JE, XGL, GB
Phone: 020 7323 4958
State: XGL
City: London
Zip Code: WC1B 5JE

opening times

Monday: 08:00-22:00
Tuesday: 08:00-22:00
Wednesday: 08:00-22:00
Thursday: 08:00-22:00
Friday: 08:00-22:00
Saturday: 08:30-22:00
Sunday: 08:30-22:00


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Reviews
I have to say that Patrick is a very nice and kind person. Even though we will not be staying in his hostel, he has made sure we finally got a nice place to stay in the same area. Even though he was in hospital for a few days he still took the time to sort the situation out. Good communication and kindness. Thanks a million Patrick!
I was there in January. I saw a mouse in the breakfast table, it was disgusting. I was with some friends, and they sent us to another hotel, cause a big group of guests was trying to stay there and they needed our room. So, our reservation wasn,t respected.Rooms: 2/5
I had my booking with them booked for over a year. I needed to change my check out day for a day earlier & tried to contact them 5-6 times via the email the provided on hostel world & on google to no avail. I decided to call them from Australia & was told it was too early in the morning for them approx 6:30am and to email them. I said the reason why I’m calling is because no one seems to get back to my emails but I was assured that someone would get in touch. Sure enough, no one returned my email. So I thought bugger it I’ll tell them when I arrive we’re leaving a day earlier. It’s now mid June & my booking was booked for the 28th of July. They’ve decided to email me about 6 weeks out and advise me my booking has been canceled as they’ve taken on another booking as it was affiliated with an educational program. London at the best of times is expensive, hence why I booked so far in advance. But to cancel someone’s booking 6 weeks out, is appalling. I now have to pay between 3-4 times more than what I originally budgeted for because of this company’s money hungry ways. Save yourselves the hassle and don’t bother booking with this unprofessional, greedy business.
My daughter booked this accomodation months in advance and was due to arrive on 28/7/24. They recently cancelled her booking because they had taken on an educational project. As it’s only a few weeks out from her stay she’s had to find alternative accommodation which have now skyrocketed in price. I’ve had to transfer her some extra money to pay for new accommodation. To say I’m disappointed is an understatement. Unhappy Mother in Australia.
If I could leave negative stars I would. We had this booked for three months for eight family members. They forced us to cancel because they said another group had gotten bigger and they just needed the space. It was ridiculous. Very bad customer service. 10 out of 10 would not recommend.
Beware that even if you book 1 year in advance they can/will just book your room to someone else. This meant that we had to pay 3,5 times as much for a room, as there was only a few weeks left until we had to go.Service: 1/5
After booking two months ago I've just had my booking cancelled for an event I was travelling to London for in two weeks time. As the event falls on pride weekend, it is almost impossible for me to now find accommodation I can afford. No one will pick up the phone at reception to confirm this. Terrible service, don't trust them.Service: 1/5
Fabulous 3 day stay here. Exceptional value for money when compared to private rooms in other hostels. Excellent location, lovely staff, breakfast included. Can't ask for more given the price you pay. Yes it is an older property but I would absolutely recommend it.Rooms: 5/5
Perfect location, very friendly staff, lovely rooms! One note - this place has four floors and no elevator - you might be in for a lot of stairs and a warm room if the forecast is for a toasty week as mine was. Just a thing to be aware of if you're staying there :-Rooms: 5/5
I booked months before but had my booking cancelled on the morning of my arrival due to change in reservations. I suspect the room was rebooked for a higher price. My booking was transferred to an extremely tatty local hotel without kitchen facilities who also tried to charge me in addition to what I had already paid. Based on my experience, I suggest to avoid. Noteworthy details: Unprofessional and unreliable.
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