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Nando's Newcastle The Gate

  1. Newcastle upon Tyne
  2. Newcastle Restaurant

Reviews, get directions and contact details for Nando's Newcastle The Gate

Nando's Newcastle The Gate
"Craving a Nando's, Newcastle? You're in luck. Get our legendary, flame-grilled PERi-PERi chicken at The Gate. We're a short walk from Newcastle Central Station, downstairs from Cineworld and a 10-minute walk to St James' Football Stadium. Open for Eat-in, Collect and Delivery, Nando's have got you whatever your plans."
Address: The Gate, Newgate St, Newcastle upon Tyne NE1 5XE, UK
Phone: 0191 261 0131
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE1 5XE

opening times

Monday: 11:30 AM – 11:00 PM
Tuesday: 11:30 AM – 11:00 PM
Wednesday: 11:30 AM – 11:00 PM
Thursday: 11:30 AM – 11:00 PM
Friday: 11:30 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:30 AM – 10:30 PM

Update Info
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Reviews
Good place and decent food!! I enjoy the Nando’s sauces which is delectable. We had to wait quite a bit before we got seated. Service was as expected.
Great restaurant and atmosphere. You order drinks with the barcode and service is fast. Plenty of time to watch a movie afterwards. Enough vegetarian choices.Food: 5/5
I enjoyed the food but it is overpriced at eleven pounds for a chicken burger with a hard bun. The order via the app is fine although not sure why my wife couldn't change a bun for a wrap. Then we were brought about 3 bottles of ketchup which were almost empty.. really?! I was impressed that the waitress brought a second bowl of chips after she dropped 1 chip. Food came in reasonable time and children enjoyed their meals
2nd time at Nando’s and it’s the most overhyped, overpriced boring chicken I’ve ever had. Not to mention the service that night was terrible. Didn’t season my chicken. No sides brought for me and my friends we had to go up twice before it got sorted by a manager. The manager was great and friendly and really was great.
Why can’t customers just use the online ordering system as guest? Nando’s can’t force everyone to register and login to be able to order. This causes extra problems to customers who simply just want to have meals, and not complicated by problems logging in.
I really don’t know how hard it can be to run a Nando’s. Waitresses running around with plates of chicken with no idea where they’re supposed to be. One person on til with no idea how to work said till, causing a queue of customers waiting. Rude staff when I explained my horrible experience. The worst Nando’s I’ve ever been to, ended up leaving without being served after half an hour. Awaiting a refund
Recently I visited there a few days ago. When I was done eating, I told the waitress I was “Pessi” with my food. She instantly knew that I was finished with my food. Couldn’t recommend enough!
Waiting on order to be refunded after the staff are incredibly rude and incapable of completing simple tasks such as using a till. The website is shocking having ordered and it not going to the till but still charging the money.
Worst meal terrible customer survice. Waited 10 mins to be served even though there was 3 members of staff standing around. The food came and they drough the wrong chips and instead of taking them away and bringing the correct ones we got told to keep them and they would bring more. They brought a very small portion and they expected use to eat the ones we didn't want. The small bowl got shoved in my face as though I should be grateful I was getting them. Then when my son asked for normal chip they eventually drough 2 very big portions. The chicken tasted old . The cutlery and grasses where filthy and the whole experience was awful. I've been going to that nandos since my son was 3 years old and we were celebrating his 17th. Needless to say but I will never be visiting again.
Unfortunately this is one of the worst nandos I have been too, I would not recommend it at all first off all I was waiting at the front for a very long period of time with nobody coming to speak to me or sit me down at a table then when I did eventually get to a table the food took over an hour to come which was very confusing due to the lack of customers, it was really quiet! But after that they also got my order wrong and gave me chicken wings when I ordered a chicken breast, I would’ve much rather spent my time at the KFC 100m away!
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