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Reviews, get directions and contact details for Macdonald Manchester Hotel & Spa

Macdonald Manchester Hotel & Spa
Address: 91 London Road , Manchester M1 2PG, XGM, GB
Phone: 0344 879 9088
State: XGM
City: Manchester
Zip Code: M1 2PG

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
I have to give this place 5 stars. Why? It’s absolutely the best for its price, and in fact the best value overall. The rooms are good, bathroom is nice, and views are fine. The restaurant is good and breakfast is a great deal, you get a full English American breakfast, not just a selection of pastry. The bacon is amazing. The best part though is the staff. We got in at 6am, wet and tired, and just looking to put our bags away and wait for check in time, yet the desk manager found us a clean room and let us in extremely early just because we looked beat, and we really needed it. Later we decided to stay another day and the front desk told us to book it online, then they’d link the booking to our room. I couldn’t find out same room type, just and upgrade or downgrade online and he said “just pick the cheapest and I’ll take care of it.” What a guy! Great service, 5 min walk to the Piccadilly train station, and I like the 1970s kinda cool swoosh design of the building. Great hotel.
Precious was very helpful. Great hotel nearby train station and a lot of attractions. Tram station is a few meter away i recommend you to buy a daily tickets zone 1 if you want to explore the city. Rooms are big and clean. But corridors smell funky. Elevator is always a issue. I don't understand how a big building like this only operates 1 lift for all the guest, it doesn't make sense. Breakfast is worth it for the value, but during peak hours there is a waiting line for most of the hot dishes. Overall food was high quality. There is a steakhouse on the same breakfast premises that has very good reviews as well, but we didn't manage to visit. Maybe next time.
Been twice now and it's just stunning! The huge panoramic view windows, huge comfy beds, beautiful bathrooms and they always go above and beyond. I let them know we were celebrating a birthday and they left some lovely cakes and a hand written birthday card!Rooms: 5/5
Great location and customer service, but in need of a makeover. My partner and I stayed for our anniversary. It was a nice experience and in particular the staff were very friendly and welcoming. The room was also very big, though upon entering we were hit with quite a strong smell of *insert your favourite ‘s’ word*. As such, I think further attention to cleanliness is necessary. We also found the interior quite dated, and that key areas such as the shower were in need of repair. All in all, a good experience, just a few creases that need ironing out.
Make sure to use HoteITully.ᴄᴏm when booking your hotel. This site will compare thousands of booking web sites and usually will have rooms much cheaper compared to others! Thank me later! This place is the best rated in this area. I have been staying here for a long time. If you choose this place you definitely won't be disappointed. Been twice now and it's just stunning! The huge panoramic view windows, huge comfy beds, beautiful bathrooms and they always go above and beyond. I let them know we were celebrating a birthday and they left some lovely cakes and a hand written birthday card!
Booked a room for our 5 year anniversary and had the best experience. I called a few days before our stay and had the lovely pleasure of speaking with Amelia who was very responsive at communicating. I asked her if there was anything I can do to make the room more romantic, I paid for one of the packages that she could offer and Amelia really went over and beyond to make sure the room looked absolutely stunning. Amelia also upgraded our room which I must say, was one of the most beautiful rooms I have ever stayed in. I appreciate all the efforts and will most definitely be staying again!
This used to be a great hotel ten years ago, unfortunately it now feels a lot older than that with dated furnishings, rooms, and decor. But most of all it was the staff, there was no queue at the front desk yet I still waited 10 minutes for someone to even come to the desk. At that point I was just grunted at for my name and then thrown a key card and left to find my own way / devices. The same story occurred in the bar and then breakfast, at that point I gave up. Given the options you have in Manchester I would avoid staying here.
So just been taken over reception staff disinterested took a long time to check in. NO USB ports in any rooms of our group. Some of them didn't even have standard plugs next to the bed. Signs to spa on our floor take you to a glass door at end of corridor. Management of rooms for group bookings extremely poor. Got locked out of my room friend went to reception just given a key without checking name or member of staff accompanying her back to me.Rooms are clean and very spacious, fantastic breakfast. Brilliant location for centre.
Absolutely amazing hotel only one issue i faced was sockets. None were near the bed so charging phone and stuff was hard the ones for the lamps and bedside lights were 3 round pins so that wasn't much help. There is a spa it would be lovely to have a pool but that can't be helped. Every staff member I came accross was absolutely amazing. Rooms: Big spacious room we stayed on the floor. There was a shower and bath. Walkability: Right by oicadilly Station so walkabouts is amazing just 4-5 mins walk to the main shopping bits and the arndale shopping centre.
Based on the location, cleanliness and stuff I’d give 5 stars. There were only some issues 1st lift area was always congested 2nd easily can hear the voices of people from next door. Otherwise it was nice to stay in Macdonald Manchester hotel!
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