Kings Arms

Had an unusual room due to a double booking- but it was quite fun! A large function room with a table and bar area ...would have been great for a group!Rooms: 3/5

Fabulous atmosphere, the staff are so hospitable. The food is amazing quality and so accommodating- we didn’t realise that we could have prawn in the stir fries so when the chef, Bea came over and realised, she went off and made some extra prawns for us to go with our meal! Above and beyond!

Not impressed at all. Shouted at by the cleaner because we needed 7 beds as booked beginning of September although thru said it was late when they knee. I showed the booking. Then ticket wasn't working cleaner told us to do it ourselves!!!!!. Then when we arrived back at the toom no remote for TV bar staff told us previous occupa to have took it nothing they can do. Room smelt damp. Will not be staying again. We were basically thrown out of the room at 2pm and cleaner was very rude. Telling us that check in was 3pm. To then be told by manager that at weekend check in is usually 3pm. We weren't informed of this. Appalling

Booking was made for B&B accommodation for 2 nights. Arrived to be told that breakfast is not available due to staffing??? Does this make this just a B instead of a B&B? Checked in to find my room was not ready, told that a member of staff had been staying in it. Staff member advised that if not ready in time, I would be staying in the conference room?? Booking was made on my behalf, so I was surprised to be asked to pay. Staff advised that payment details were taken to secure the room only. He agreed that this should be made clearer when booking. Finally, I made it to my room to find a bed, wardrobe, sink, and side unit. There us a tea and coffee tray and also 3 tins of cider?? The bathroom is separate, with a bath/shower available. Something that I was not aware of when booking. Didn't really enjoy listening to others using the vathrokm! The bedroom has a firm mattress on a double. I prefer a softer personally The room has a painted wooden floor, and some floor boards are loose and move when moving over them. They aren't particularly clean either. The window is cracked and blinds damaged so they don't fully close. Curtains bearly cover window. The window frame inside is showing signs of decay. The exterior is currently being painted, so has scaffolding up around the exterior. Didn't appreciate being woken up by people outside my window! Disappointed that there is no TV available in the room and free WiFi is touch and go states connected with no access most of the time The sink has running hot and cold water. the only issue is that the hot tap is not secure. The bathroom has an extremely poor choice of door lock, which doesn't seem enough and overall decorated OK. The window is cracked and just seems unfinished in places, Door frame and around the window needing finishing touches. Bedroom and bathroom seem to be more like staff accommodation, rather than something for external customers to use/pay for. Upon checking in, I was advised that parking was available around the back. The access to this is almost impossible, and once inside the courtyard area, I found a dirty, unkempt area with very little space. My room is directly above the bar, so I am able to hear almost everything, but despite this, I have been able to sleep as it quietens down quickly. Have been awoken to an alarm. Started at 2:30am. Unable to sleep through it. Unsure if this is this on site or elsewhere? No contact information or emergency numbers are visible. Unsure what to do as i can't seem to find anyone on site to advise/assist??? I gave walked the entire landing, shouting and knocking doors to no avail. Even called police and they advised me to find a member of staff as nothing could be done. Lasted 1.5 hours. The location of the site is probably the best thing, central in the area. Overall, I am extremely disappointed and tired, not at all impressed, and won't return. Called today to speak with the manager/owner Kev regarding my issues. He was extremely defensive and would not let me talk and hung up on me?! I tried calling more times to no answer. I have emailed the site booking person Claire, i believe today to hopefully resolve my issues.

A little shocked at the prices on the menu, but as the inside was immaculate, and the person who served us drinks was so polite, we decided to order food. We weren't disappointed. The oven Avocado, mozzarella sandwich was so fresh and tasty as was the omelette with ham hock. Wouldn't hesitate to recommend this place. Just wish we were staying nearer so we could revisit and sample the Thai menu. Thank you for such a lovely lunch.

Food was excellent value for money, staff were well trained, minimum intrusion whilst eating

Had Beas thai and it was amazing as always and friendly staff would recommend

Fantastic Thai meal here, fresh and tasty. Great gluten free choices. Great service.

Great pub with a variety of dishes, even has a Thai section on the menu. Great location with view on the surrounding area. Superb and professional staff that strive to do their best for all the customers. Reasonably priced and most definitely a must if you are in the area! Will certainly eat here again sometime!

Great food and service! We hadn't booked but fortunately got a table and I'm glad we did. I had the burger which was incredibly tasty, my daughter had the pizza which was homemade and very very good. My wife had the Sunday roast and again this was excellent. Will definitely be back.