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John Lewis at home

  1. Suffolk
  2. Suffolk Home Goods Store
  3. Ipswich Furniture Store

Reviews, get directions and contact details for John Lewis at home

John Lewis at home
Address: Futura park, Crane Boulevard, Ipswich, Suffolk IP3 9SQ, UK
Phone: 01473 275850
State: Suffolk
City: Suffolk
Zip Code: IP3 9SQ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Terrible service for the second occasion, the store trades on the idea of its quality service and aftercare yet on two separate occasions they have fallen woefully short. I purchased a TV cabinet online to the tune of £900.00 which, to be frank, is a price the item in perfect condition still doesn't warrant but that is a separate debate. the item I received was a previous customer return that had been reboxed it's full of scuffs and chemical damage to one of the doors. despite flagging it a couple of hours after the delivery the company have made no effort to resolve my issue. Sadly this will be going to solicitors next week with the focus on the distant selling act, a huge waste of time and money but with the company unable to simply respond to any correspondence it's the only recourse I have. I contacted the Director of services for his assistance Craig Inglis he has also chosen not to acknowledge my correspondence. it's no wonder John Lewis are losing sales and market share. Update: I have change my starts to a middle of the road score on the back of a chat with a solid chap in the customer service team. Thankfully this guy was professional and very much on the ball. We agreed a resolution and the world is still spinning. The lead up to this was a perfect example of how not to do it but I am grateful to this individual.
7 years ago (21-05-2018)
A good store to look at some of the new technology or to find home / leisure items. The prices can sometimes be a little steeper than other stores but usually the products are of good quality. The store staff and even the security staff are always very friendly and helpful.
7 years ago (16-03-2018)
Very very poor service. I selected a coffee machine on display. The shop did not have one in stock. The sales person checked if there was a unit further up the chain. There wad no unit in any of their store nor is it available on line. I was told that there would be none coming from manufacturers until 12 March. A very poor show for one of the prestigious stores in the UK.
7 years ago (04-03-2018)
Bought a little spider robot in Cambridge that did not work; examining it closely showed it to be an apparently left over toy from the stack with the batteries so old they had swollen. The day after we got much help from the staff in another store in Ipswich, which provided us with new batteries free of charge. It's still not working but the staff showed good spirit in trying to help us out. That's why I weighed it to earn four stars. Otherwise I'm not fully content with the product from this store. The store itself looks otherwise to be stuffed with good quality products for reasonable prices.
8 years ago (27-11-2017)
Love this shop just wish they would consider clothing. Excellent value for money and staff are really interested in helping you making you feel special.
7 years ago (26-03-2018)
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