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Reviews, get directions and contact details for Halifax

Halifax
Address: 36/36A High St N, Dunstable LU6 1LA, UK
Phone: 0345 600 3934
State: Central Bedfordshire
City: Dunstable
Zip Code: LU6 1LA

opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


related searches: Halifax Luton opening times, Halifax Luton, Halifax near me, Banks in Luton
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Reviews
This is the worst bank I have come across...I applied for a mortgage in January and it took Halifax 6 months to process my application as they were so slow and their staff are so incompetent. After 5 months of waiting the solicitors finally said they are ready for completion and then they found out that the mortgage advisor has keyed my name on the Mortgage Application incorrectly. I have lost a lot of money as I was on a variable rate for 5 months and in the end they could not help me with my mortgage due to no fault of mine. I would not recommend this Branch or the Bank to anyone as you will be paying for their incompetence!!
9 years ago (22-06-2016)
Last year I went to the Halifax Dunstable office with a letter signed by my mentally impaired son, requesting that all future correspondence in respect of his savings accounts should be sent to me. Reason the Mental Health Authorities had kept moving him from hospital to care home to hospital. I took with me supporting documentation from the Mental Health people, Care Plan Meetings and DHSS. The staff would not amend the address and called the manager, a chap called Gavin. I was kept in the main public area during all the conversations that took place. Gavin loudly announced he would not change the address and cited the Data Protection Act, said he would face 7 years prison sentence if he did. More than his job was worth! Gavin would not even look at the supporting documentation. Thereafter I always referred to him as Gain Jobsworth. This was in stark contrast to the reception I received at Nationwide, where I was shown to a quiet corner and spoke to the Manageress. She did look at all the documents and did change the address. Result I closed my account account with Halifax and transferred the balance to Nationwide. I also moved my ISA from Halifax to another provider. I then applied to the Court of Protection to be appointed Deputy for my son, this was granted a few days ago. So now armed with the Court Order I went back to the Halifax Dunstable Branch and closed my son's ISA accounts. I made sure anybody within range heard me loudly explaining to staff what I was doing and WHY. I called (again loudly) Gavin Jobsworth was responsible for the accounts being closed and referred to the treatment I had received last year. So my advice to anybody who is thinking of tranferring accounts to the Halifax or opening an account can be summed up in one word DON'T!
10 years ago (26-03-2015)
Bed
8 years ago (12-10-2017)
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