Halifax

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Address: The Mall, 176-180 Bute St, Luton LU1 2TL, UK

Phone: 0345 600 3934

Website

State: Luton

City: Luton

Zip Code: LU1 2TL

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:30 PM
Sunday: Closed

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Reviews

First impressions are dirty and dated, the seating is filthy. The first man I spoke to after entering came across as rude and arrogant, I told him why I was at the bank and explained I needed the cashier first. After that when he approached me again he asked me again what I wanted then told me I'd have to wait to be seen. I waited 20 min.... And even had to inform him an elderly gentleman was struggling with one of the machines to which he pointed at another area and told me to wait there! Appalling service I'm thinking of moving all my accounts to another bank. Only positive customer service was a lovely polite lady who tried to assist me.

 7 years ago (12-01-2018)

Useless. Firstly there is always only one counter open when they have 3 positions and there always seems to be multiple people that COULD be serving but aren't, secondly - I know it's a bank, but they shut way too early, it's never accessable half the time because they always have the doors closed for periods of time anyway.
An annoying place overall.

 7 years ago (13-01-2018)

Fast service! Excellent customer care always helpful when I used them for my business transactions. Staff are not bad to look at  either which I know yes is a bit superficial and no, i do not care ;)

 7 years ago (07-09-2017)

Always large queues and one or two cashier's. When finally my turn came the cashier laughed in my face and said "I don't know how to do that queue up for the next cashier". He was very rude

 7 years ago (03-09-2017)

It’s so long waiting and staff are unhelpfull

 7 years ago (15-02-2018)

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Reviews, get directions and contact details for Halifax

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