Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: 4 Union Rd, Newcastle upon Tyne NE6 1DX, UK

Phone: 0191 265 6000

Website

State: Tyne and Wear

City: Newcastle upon Tyne

Zip Code: NE6 1DX

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews

The staff at Byker are amazing very helpful. Thank you to all of them that helped on the day of the hire and return day. Even though the van wasn't ready due to a fault that wasn't theirs. They made sure I didn't wait long for another van to replace it.

 8 years ago (26-10-2017)

Having never hired a car before I rang to book a car for hire over the weekend only when I turned up I found out if have to pay a £200 deposit. No one mentioned this on the phone so I wasted time and money getting to the office when I could have stayed at home.

 8 years ago (24-11-2017)

Hard sell on insurance whilst sitting in the car seat whilst about to drive off. Not a nice experience.

Worse than that - they added a refuelling charge to the tune of around £45 and despite 3 separate emails and a cross city trip in my own time to discuss it with them - I still haven't had my money back over a month later. This despite the branch manager accepting point blank that it was a simple recording error on their part.

Nice guys - but I won't be using again

 9 years ago (18-02-2017)

There were 2no. staff when I arrived. Very friendly and accommodating. Customer Service with a smile!

 8 years ago (23-07-2017)

Great new car, great service. Fully satisfied.

 8 years ago (25-09-2017)

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Reviews, get directions and contact details for Enterprise Rent-A-Car

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