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Browns Distribution Services Ltd

  1. Stoke-on-Trent
  2. Burslem Storage

Reviews, get directions and contact details for Browns Distribution Services Ltd

Browns Distribution Services Ltd

About

Browns Distribution offer Premier Pallet Distribution Services - from Sameday collections to guaranteed Next Day Delivery. We also offer a service for all of your Hazardous ADR Freight as we are Members of The Hazchem Network & Palletline!

Story

Browns offer much more than Distribution. We are able to tailor an array of services built around your needs. We take an adaptive approach to every customer and build a solution that can move with their business and processes. Whether you have a single pallet or multiple loads we can help. Experts in the entire process of the Logistics Business we add real value to your supply chain by utilising the following services:

Express Freight Networks – Members of Palletline and The Hazchem Network

Groupage & Full Loads – We have an array of vehicles varying in size and equipmen

Warehousing & Storage – We Operate a comprehensive storage solutiontop shop

Ireland & European – Our networks are capable of delivering freight nationally

ADR Hazardous Freight – Trained in the transport and dangerous and valuable good

Parcel Service – Offering a unique approach giving one point of contact for your items

Expert IT Systems – Our Software offers cutting edge IT Solutions for our customers


Contact Browns today on 01782 525 300 to move your distribution forward.

Mission

We are committed to customer care and building long term relationships with all our clients.

It is our aim to provide our customers with reliable and cost effective Road Haulage solutions by means of comprehensive Pallet Distribution.

In order to achieve these goals we are committed to a program of on-going development in the services we provide and investment in our vehicles, equipment and staff training.

Products

Express Freight Networks – Members of Palletline Network

Groupage & Full Loads – We have an array of vehicles varying in size and equipmen

Warehousing & Storage – We Operate a comprehensive storage solutiontop shop

Ireland & European – Our networks are capable of delivering freight nationally

ADR Hazardous Freight – Trained in the transport and dangerous and valuable good

Parcel Service – Offering a unique approach giving one point of contact for your items

Expert IT Systems – Our Software offers cutting edge IT Solutions for our customers

Address: Ladywell Rd, Stoke-on-Trent ST6 4NU, UK
Phone: 01782 525300
ku.oc.puorgsnworb@selas
State: Stoke-on-Trent
City: Stoke-on-Trent
Zip Code: ST6 4NU

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 6:00 AM – 1:00 PM
Sunday: Closed

Update Info

related searches: browns distribution jobs, browns distribution tracking, browns transport, browns haulage
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Reviews
Browns Moving distribution forward and Moving drivers who have a voice out the door! A shame really but it is a company that favours certain drivers for the work they are given they bang on about being pro mental health they aren’t they haven’t got a clue just one person that’s done a St John’s ambulance coarse which doesn’t even touch the surface of the problem when your struggling with ptsd if you speak up when your having a bad day your gone it’s just happened to myself and banned off all the social media too! Had to laugh at that such a petty place got moaned at for filling up away from the depot whilst tramping yet there’s wagons ticking over in the yard in the morning for 30+ minutes on a regular basis new depot with old ways I thought Stobarts were bad these are something else! Alls they like to do is blow smoke up there arses don’t bother with them they are a joke!
Excellent, efficient service. I received two friendly courtesy calls keeping me informed of the ETA of my delivery. Brown's have restored my flagging confidence in customer service. Thank you!
Great place to work, they really listen to you as a individual within the company. The new working environment is ultra modern with a relaxed atmosphere, its a pleasure to work here.
1 Star is too high - they like to try to re-deliver where they can to charge more. Its like they choose to have no logisitcs department, which doesnt make sense considering they are a haulage company... Inaddition to your below comment - you delivery driver and warehouse mamanger lied to me. Yes the lorry couldnt get down my road i dont know why your logistics team couldnt have picked that up?!, however i tried to meet the delivery driver where he was and take the item from you then. He said no, he will come back the next day. I asked if this will incur an exra charge of which he said no its fine. I was then charged for re-delivery. Your warehouse manager then said i lied and the driver did not say this?! If i had known there would have been re-delivery fee i would have made sure the delivery driver dropped the item off where ever he could. Please do not trust Browns Distribution - they will just say anything stating they "always provide high service". well obviously not! Especially looking at the reset of the reviews too!
Pallet of gym equipment dropped at depot by an ‘inexperienced forklift driver’ and a manager that said to just send it and let customer me deal with it on arrival. Took a month to process a claim for the damaged goods and even with the claim complete and money sat with Browns ready to send 3 months later I am still chasing this payment. No response to emails from Georgia or the manager who sped things up but still hadn’t changed end result of a huge delay in sending the insurance claim payment over. I’ve had to call and chase things up each time. What could have been a positive revolution has left a bitter taste. Customer service has gone out the window and feel like this company are doing all they can to delay sending payment or hoping I forget. I was told I would receive payment on Monday or Tuesday, it’s Friday and no response to emails yet again. False promises and enough time to sort this issue so an honest review has been left.
New depot,nice, most trucks new
I am writing to advise of some serious issues with this service which make it simply unusable for current and future clients. Major Issues: On a small quarter pallet to be delivered from a road with NO obstructions and not a small road they are sending huge 26 ton lorries which are 'unable' to navigate, they are then expecting the customer to either foot a GBP 30 pound 'recollection' bill or forgo half of the amount paid. This is unacceptable! As a courier its YOUR responsibility to understand where you are collecting the parcel from not the customers who has 0 visibilities of your lorries. Minor Issues: Prices quoted for pallets are without VAT which is added at the last step, by this time user has invested time in entering details and is far into the process. You can fix both these issues at your user interface.
Very much a favourites place i personally found after over 5 1/2 years. Foreign drivers seem get all the nights out to keep them happy. A select few English drivers got the full week out every week. Even after two years of reliable service i couldnt get more than two nights out a week, but i had new drivers occasionally telling me they had been set on and guaranteed a full week out. And that they wont have to do a Friday night out. Very unfair ! If your face doesnt fit. This is i thought the doing of one person in the office who picks drivers to favour and others not. I came to think Browns was a company of unequal opportunities not equal opportunities for drivers from how i was treated. Even after 5 1/2 years i saw the favouritism to other drivers from this one person. I would still recommend this company for a driver as apart from how i was treated and saw it, it was a good place to work. Staff in the office are very nice and the owner always waves when he see’s you or is happy to chat. You will be happy if you only want a couple of nights out a week. Also i found without fail if i did and most over drivers did a Friday night out then you were guaranteed a late start Monday morning. I thought this was to claw back the Saturday overtime you did. Of course the favorite one’s if they ever did a Friday night out still got an early start Monday morning. So unfair.
Highly recommend for those looking for pallet storage as well as pallet delivery to Amazon fulfilment centres. Browns take all the hassle out of it - it takes just a few minutes for me to request it, and they take care of the rest - labelling, palletising, booking and delivery. Plus they have an IT system with up to date stock count. Great service
Use this company most weeks, really helpful and competitive pricing.
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