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Bayswater Post Office

  1. London
  2. London Post Offices

Reviews, get directions and contact details for Bayswater Post Office

Bayswater Post Office
"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 118-120 Queensway , London W2 6LT, XGL, GB
Phone: 0845 722 3344
State: XGL
City: London
Zip Code: W2 6LT

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Reviews
Excellent. Regular use their service four times a week. Staffs are professional and friendly. I don’t know why there are lots of one-star. For me, it is an excellent post office, and I love visiting it—Special Thanks to Sumbal, who always answers my question professionally and with patience.
The two PO staff I dealt with here are incredibly unfriendly and quickly became passive aggressive. Both times I was called to the window I was immediately ignored one having a conversation and the other sending a text message while I stood at the window. Use another post office if you can. The man running the desk at the front, I assume independent of the post office, is great however. Friendly, offered to help me choose the right packaging, and sealed a tube for me. This is the second review I've ever written on Google Maps in years so it should say something.
The lady with her hair down who usually sits in the middle is incredibly rude, passive aggressive and racist. However, the guy who works separately at the packing/souvenir point is very informative and always provide the perfect service. It would be shame to see this branch shutting down due to one person behaving terribly.
All staff are very friendly, except the girl called Sumbal. Shes very rude, she does not say hello, she keeps texting her friends while I was waiting in front of her, she throws the receipt and its not polite at all. The worst customer service ever. VERY LAZY GIRL. Also, she was polite today because she asked me to give her a 5 star review. Please do something about her.
My experience at Queensway post office was really great. The staff overall were welcoming and specially Sumbal. My turn came at the window where Sumbal greeted myself, my sister in law and my two little nephew’s with a smile and acknowledged all of us. She was very professional and friendly at the same time. She assisted us in collection of BRP and was very thorough in checking the ID’s and made sure we had everything secured correctly before we left. I was so impressed with her service and would recommend this post office. Sumbal is an asset to this post office and management should recognise her hardwork because usually post office’s are a hectic and fast paced enviornment yet she gave us proper time without rushing us and answered all our questions which is going extra mile in my eyes in customer service. Massive thanks Sumbal for making our experience great and smooth. Stay blessed Regards Adnan Afzaal
Excellent local post office with exceptional service, all staff are always friendly and helpful. Sumbal served me today and was as always very cheerful and extremely professional, a credit to the Queensway post office!
There was a long queue outside, and took me 10mins to go up to the till. There was a lot of frustrated customers and even saw one arguing. When it was my turn, I asked the guy about his day and we even cracked a joke. The staff in the other cubicle even joined in. Made my day. Please be kind to staff, theyre trying their best. <3
I work for a local business, and deal with the Queensway post office on a daily basis. I always find them very helpful, with excellent customer services, especially Sumbal! Highly recommended.
It was really quick. Sumbal helped me with my doubts. It was my second time here and both times I solved everything really quick.
Zero star , I’m not at all satisfied with the stuff there and every time I went, they spoke badly to me and didn’t treat people well at all, and I was angry and upset for several days because of their behavior towards me. Please do something ASAP , They have been working there for a long time and you did nothing.
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