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AA Jewellery

  1. Birmingham
  2. Fordbridge Jewelry Store

Reviews, get directions and contact details for AA Jewellery

AA Jewellery
"We bring you the highest quality jewellery straight form the heart of the historical jewellery quarter in Birmingham, where you can visit our workshop and watch our craftsmen in the very act of creating your vision."
Address: 34 Northampton St, Birmingham B18 6DX, UK
Phone: 0121 687 3363
State: West Midlands
City: Birmingham
Zip Code: B18 6DX

opening times

Monday: Closed
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
Brilliant service! I took my very old antique diamond ring in for a repair and I am delighted with the results. Efficient, pleasant service and I would highly recommend. Thank you!
Couldn’t recommend AA Jewellers enough. I took my engagement ring in to be resized, they did it within a matter of hours and did an amazing job. They even polished up the ring and it looks brand new. Thank you so much!
After being told by another jeweller that my daughters earring wasn't repairable. I was told to try here. The chap took the broken hoop, given to my daughter by her grandmother, he went out the back. Five minutes later, he bought it back, repaired! He was a man of few words, but I am eternally grateful to him for repairing the precious earring. Thank you.
Shocking customer service, I’ve been here twice for two different items a year apart and both times had the exact same thing happen to me. The first encounter we had, me and my partner said specifically what we wanted for a necklace as a Christmas present, and were told it would be done in time for Christmas. Went to pick it up and it was completely wrong, asked for it to be sorted which they said they would do only to return the next time and for it to still be wrong, meaning it wasn’t available in time for Christmas. A year later this Christmas we returned with high hopes as once completed the necklace was a very nice piece. We went back again for Christmas and asked for a bracelet to match the necklace,l and were told it was sound, we left the necklace there due to last years mishaps and hoped for the best. Lo and behold we went to pick it up after being told that we would be contacted we had to contact them and the bracelet was wrong. This was pointed out to the man and we were greeted with, “okay I’ll sort it, probably be done by next week” there was no apology no remorse no offer of any form of retribution just that it would be sorted. The same thing happened the year before and we were expected to just accept that it wouldn’t be done, I had to take an extra day off work to be able to collect the necklace the first time round. When we went to the shop to collect the bracelet, I was asked if it was correct I said yes and the man produced the card machine with the number on, again, no apologies or offers of any form or retribution at all which I feel is just down right disrespectful. I can understand that mistakes are made especially coming up to a busy time like. Christmas, however not a single time out of the three that we had to return was an apology given which again I just find rude. I wouldn’t mind the hassle of getting to and from the store and loosing time at work as much if the man seemed to have the slightest bit of remorse but from my perspective it didn’t seem like he cared about his mistakes at all and almost acted as if WE had inconvenienced HIM. Such a shame that this man let the store down as the items were beautiful however his customer service was shocking. No apologies were made and he also told us that he would ring with an update which didn’t happen so when we phoned up we were told it would be tomorrow, we phoned up on the day to be told the same thing and again this happened a third time. The lady who felt with us on the one occasion before passing us over to the gentleman however was absolutely lovely and so was the other gentleman with the beard just a shame about the one man who let the store down
A&A changed my grandads wedding ring to a gold cross with family initials on. The product is immaculate and looks great. Highly recommend for high quality service.
Repaired my ring quickly and at a very reasonable price. The service was friendly and professional: you know it's a good place when there's a line out of the door! I will definitely come back in future.
First class service and craftsmanship from the gentleman I dealt with at AA Jewellery. We were turned away from multiple jewellers due to the work being too complex to undertake, but this wasn't a problem here. Very grateful for the work undertaken and the price was also excellent. Thank you very much and I won't hesitate to recommend and use in the future.
Top class,I needed to get a ring adjusted asap, sorted it out In just over an hour came back like new.
Wow, these guys are fab, great customer service! They were recommended to us by another repair jewellers in the area. They charged us less than a quarter of what Andreeas Design shop quoted us and were much, much more pleasant to deal with!
Incredible service. We brought in some old rings from both our parents and my partners grandad to make into our wedding rings and they did a fantastic job. Right down to the wood bark texture and plating. We checked out a few places around the area and stuck with our first visit and gut instinct! Will definitely be back in future couldn’t recommend enough. Professional, honest and great service
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