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R Hancocks Watch & Clock Ltd

  1. Birmingham
  2. Fordbridge Jewelry Store

Reviews, get directions and contact details for R Hancocks Watch & Clock Ltd

Address: 17 Warstone Mews, Warstone Ln, Birmingham B18 6JB, UK
Phone: 0121 236 9368
State: West Midlands
City: Birmingham
Zip Code: B18 6JB

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed

Update Info

related searches: Watch repair Birmingham city Centre, Watchmakers Birmingham, Omega Watch service Birmingham, Watch battery replacement Birmingham, Watches Birmingham, Birmingham Jewellery Quarter watches, Clock refurbishment near me, Omega watches Jewellery Quarter Birmingham
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Reviews
I have had several older watches repaired by them. They give a repair warranty even for older watches, i.e. If something needs to be redone there is no extra cost. Very friendly and competent service. I have also bought a used pocket watch there recently and got a very good deal.
8 years ago (03-04-2018)
I replaced the battery on my watch but couldn't get the case back on so I visited during my lunch break. Was charged £15 to put the case back on for a job that took the owner less than 30 seconds. I explained I had replaced the battery because the watch was loosing time regularly, the owner patronized me for not seeking his immediate assistance. A few days after of no improvement I visited a local watch repair shop and without taking the watch apart it was immediately identified that rust existed on the crown and hands. I was given options at that point on how to repair the watch but decided to sell the watch for parts, giving the shop owner a courtesy consultation fee for his time. It was clear at that moment that R Hancocks had just taken my money either fully knowing the battery replacement would not solve my issue or they were fully incompetent in basic diagnostics. Won't be returning, avoid!
8 years ago (11-03-2018)
I dropped off an Omega Speedmaster for a general service, and when I picked it up I found the watch was fitted with the wrong minute and hour hands. The staff were accommodating and apologetic, and took the watch back to be corrected without any fuss. After a few weeks the watch was ready with the original hands fitted, however now there was a mark left on the hour hand (left by a tool I assume). Again the staff were apologetic and took the watch back to fit a replacement without any issue. Finally I have it back after a 4 month turnover in all, and all's well. While I had no problem dealing with the shop staff, the fact remains the watchmaker they use cannot be trusted to provide good work in time. Use at your own risk.
8 years ago (11-03-2018)
The place for rare Watches and repairs with top honest advice they are the experts
8 years ago (30-05-2018)
Although you may have to wait for your items to be done as in made from scratch,,, it's worth its wait in gold 💝🙂👍 just keep ringing,,,, the staff are really nice friendly
9 years ago (03-09-2017)
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