Waverley Lodge Care Home

Reviews, get directions and contact details for Waverley Lodge Care Home

Address: Bewick Cres, Lemington, Newcastle upon Tyne NE15 8AX, UK

Phone: 0191 264 7292

Website

State: Tyne and Wear

City: Newcastle upon Tyne

Zip Code: NE15 8AX

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

Our mother lived at Waverley Lodge for just over eight months. There were issues and concerns along the way which were slowly improving after numerous meetings but then things started to decline and after witnessing events with other residents and our mother we decided to move mam to another care home. My mental health and health could not take anymore stress either.nI could go into great detail to explain this review but I cannot for reasons. All I will say is please please think long and hard and research before moving your loved one into this care home. There is some lovely genuine caring staff but there is not enough of them. One positive- the food is good.nOur mother had visitors every day for 4-6 hours at a time so we saw a lot of the workings of the home and the CQC rated the home as OVERALL requires improvement if you doubt this review, the home did keep its rating of good for care but I really don’t know how as the events that made us decide to move mam were not of a caring nature or things I saw. One thing I will reveal is that I found staff sleeping most of the night shift on my mothers floor while I waited all night in the home for an ambulance for my mother. The staff were suspended but later returned to work.

Horrendous  no care at all

Great home, lovely manager and staff

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Map, Satellite View
Street View

Directions to Waverley Lodge Care Home with public transportation

Union Hall Road-Bewick Crescent 200 meters

941

991

S137

Union Hall Road-Hartside 230 meters

941

Kirkston Avenue-Dene Avenue 260 meters

S128

S140

S143

Kirkston Avenue-Claremont Avenue 280 meters

S128

S140

S143

Kirkston Avenue-Union Hall Road 320 meters

S128

S140

S143

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Reviews, get directions and contact details for Waverley Lodge Care Home

opening times

Directions to Waverley Lodge Care Home with public transportation

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