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Reviews, get directions and contact details for The Wild Pheasant Hotel & Spa

Address: Berwyn Rd, Llangollen LL20 8AD, UK
Phone: 01978 860629
State: Denbighshire
City: Llangollen
Zip Code: LL20 8AD


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Reviews
Staff generally great 1 bad apple but I'm sure that is the same everywhere.nLocation good.nnThe rooms and decor is tired although looking recently renovated. Looks like it may have been done on the cheap, see photos. Nearly every comfortable chair I looked at was dirty.nnOur room had a big issue with the toilet paper not being reachable while sat down, not the end of the world but frustrating. Water left in the kettle.nDust on TV, all big no, no's in my opinion.nnThe thermal suit/spa was cold both in the pool and the steam room didn't work. Sauna good. Half of the lockers were broken in the men's changing room.nnCould be amazing with a few small touches, but just short of the mark at the minute.
We recently had our wedding at the Wild Pheasant Hotel and could not recommend them enough. We had a fantastic day, the service we received from the friendly staff at The Wild pheasant was excellent. I didn't actually see one of the standard rooms as we had the Dee Valley suite which was very spacious and very well equipped with a balcony including a hot tub overlooking open views which also included it's very own Wild Pheasant. We ate in the restaurant on the Friday night which was excellent with friendly staff and also the silver menu we had chosen for our wedding breakfasts received lots of compliments from our guests. Becky the general manager was with us all of our special day and made sure with the help of Trevor our best man that everything went like clockwork even to the point of moving a sign that would have been in the back of our photos. A very big thankyou to all the staff at The Wild Pheasant, we could not have chosen a better place to get married.
Gorgeous part of the country and the hotel is very pleasant. My room was a bit tired but very comfy. Staff were friendly and food was decent. Slight downside were the flashing coloured lights outside my room that made it a bit like sleeping in a disco if I faced the window so sleep mask might not be a bad idea if you’re thinking of staying and have one of the front rooms. WiFi took a while to connect but worked decently once on.
Another spot on venue, rooms lovely and well presented.nThe receptionist was very helpful.nThe food was tasty, and our server was very helpful. His mullet and tash were brilliant. He spoke like serge out of Beverley Hills Cop which made me smile.nSurroundings were beautiful
Wow, great two night stay here.nThe food was excellent both breakfast and evening meal.nSpa is great after walking. Could do with a little TLC.nLocation ideal for walking and going into town.nBoth Chris from breakfast and Jade on reception deserve a commendation. All the staff go above and beyond.nThank you, we will be back soon.
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