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Reviews, get directions and contact details for Sports Direct

Sports Direct
Address: 19B Straiton Mains, Straiton, Edinburgh EH20 9PW, UK
Phone: 0344 332 5328
State: Midlothian
City: Edinburgh
Zip Code: EH20 9PW

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
December 2025. I visited this store for the first time in the winter. It’s a cozy shop with a wide selection and reasonable prices. I bought a swimsuit for £13 — it was the only store where I could find a swimsuit in winter at such a good price.
Went to return a game I bought only just a week ago and they can’t give me a full refund because the “seal tape” on the game case is removed. How else was i supposed to play the game with the disc inside? Obviously the tape has to be removed in order for me to play the game. The guy who I spoke too has NO customer service whatsoever and he doesn’t know how to explain things properly. The lady at the till was nice, it’s a shame that she has to work with that guy. Don’t bother trying to get a refund from this store because they don’t bother.
Purchased a hiking boots few days back but never wore it. Went to return it to the shop at Straiton and the staff was rude. They refused to refund. The manager was worse , he was so rude and didn’t bother to explain the return policy, just pointed at the notice on the retail counter and said to read it. I don’t mind getting a credit note, but what shock me was his attitude and lack of respect to the customer. Will never shop here again. Please avoid this shop .
Extremely disappointed with the service at Sports Direct. I bought a pair of Reebok trainers a few months ago. When they got dirty, I looked for washing instructions on the shoe but found nothing, no tag, no icon, nothing. I washed them on a cold cycle with standard detergent the same way I clean other shoes, and the colour changed from grey to a strange green.nnI returned to the same store to explain the issue, but the staff were completely unhelpful and dismissive. They claimed “everyone knows” trainers should only be washed by hand, which is a weak excuse when there are no clear instructions provided anywhere on the product. A bit of responsibility and customer support would go a long way. Won’t be shopping here again.
I bought a shoes yesterday then tried them outside my door ways and found it very slippery. Then I got back to the store to change another pair, they refused to change it cause they said I wore it already so meant un-returnable. I really shocked for their answer, their services was terrible and rude especially the guy who said he is the manager of the store. I always their good customer who had spent a lot of money in here but no more now. If I had a choice, I won’t give them any star, too disappointed
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