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Reviews, get directions and contact details for Matalan

Matalan

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.

Address: Straiton Retail Park, 11 Straiton Mains, Edinburgh, Straiton, Loanhead EH20 9QY, UK
Phone: 0333 004 4444
State: Midlothian
City: Loanhead
Zip Code: EH20 9QY

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews
Thank you Tamsen, for kindly giving me a discount on the flower pot, as it was the only one left and had a few scratches. I really appreciated the helpful advice and tips you gave on how to remove or hide them, which I’ve taken on board. Excellent customer service — keep up the great work!
One of my purchases put through twice. Didn't see until I got home. Had to travel all the way back 10 miles round trip. But was reimbursed no problem
A very good place for shopping almost anything
Being disabled, I was so thrilled at how wheelchair friendly the Straiton store is. Today I was quickly able to find all the items that I was looking for, the staff so friendly and helpful. So disappointed , however when I got home, to discover that I've been charged twice, for one dress. I rang the Matalan help line , hoping to be told how to contact the store. Unfortunately I have to complain in person, and am afraid that a 130 mile round trip to Edinburgh , isn't possible. I never check my receipt at the til. I wish I had.
There was a wide range of sunglasses on offer which was what I was looking to purchase. I acquired a delightful pair for a relatively reasonable £28 via an easy to use self service checkout. A good shopping experience was had.nnUPDATE: Downgrading this review to 2 stars because the sunglasses broke after a few days touring the north coast of Scotland.
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