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Reviews, get directions and contact details for Next

Next
Address: 10, Pentland Retail Park, Straiton Mains Road, Straiton, Edinburgh EH20 9PW, UK
Phone: 0333 005 5486
State: Midlothian
City: Edinburgh
Zip Code: EH20 9PW

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:30 PM
Sunday: 9:00 AM – 7:00 PM


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Reviews
Decent variety of clothes etc and customer service is generally good. However a nightmare when walking in with a single/double pram. There is no clear walking route to the kids section. Harder with a pram especially during busy times. Layout needs changed.
Great quality clothing, consistently good design, with something for everyone. This time around we were shopping for a new born baby clothing present. We really like their kids clothes in particular and it's such a large department it's like a shop within a shop. Staff are very helpful and service is excellent.
This next store is by far one of the best ones I have been in! Clothes for women, men & kids! A great home section from furniture, accessories, lighting, bathroom & kitchen ware! Also a Costa in store which is great as you need a break from shopping as stow is large
Grumpy rude staff who were unhelpful when trying to return an item. Refused to get a manager and then complained about us in front of us while shopping. Item was successfully returned with no issues to Fort Kinnaird Next later that day where we received incredible customer service and lovely staff
Returned a faulty polo shirt today, having lost my receipt I had shown them proof of purchase off online banking. The young lad at the till called the manager to come to till manager with bald head and glasses he refused to come to the till and said to the young lad over the phone to hand me a customer service card and contact them. Now I’ve returned a faulty item before so I know they can look up on screen for this, however the manager refused to entertain me at all and didn’t come to till after I requested to speak to him. Extremely disappointed I spend a fortune in next but I’ll be spending elsewhere after how I was treated today.
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