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schuh

  1. Fareham
  2. Hedge End Shoe Store

Reviews, get directions and contact details for schuh

schuh
"Our schuh Whiteley store brings the style to the south coast.Whether you're feeling some new Nike running shoes for jogging along the beach or some BIRKENSTOCK sandals for those south coast strolls, we've got you covered with more than 80 brands to choose from - and that includes kids too!Once you've picked out your pair, get them delivered to your door or make the most of our free in-store delivery.At schuh, quality is always assured, but if we don't have your style or size, visit our sister stores in Southampton and Portsmouth. What's more, trade in your old shoes and receive a £5 in-store credit."
Address: A3 Whiteley Shopping Centre Whiteley Way Fareham GB PO15 7PD, Whiteley Way, Whiteley, Fareham PO15 7PD, UK
Phone: 01489 854919
State: Hampshire
City: Fareham
Zip Code: PO15 7PD

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
If there was a chance to leave zero stars, I would. I did an online click and collect order for this store, collected this morning and to be honest with you was horrified by the service. I was handed a box with a big green sticker on it and expected to just take it as it was. I open the box to see that the shoe that I had ordered was half unlaced with no Paper inside it and could see that they had definitely been previously tried on and just chucked back in the box willy-nilly. I wasn’t even offered a bag and when I asked for one was told it was 20p. I was also expecting the box to have had a personalised message written Inside as this was a gift for an anniversary present but was told that when you click and collect in store you can’t have a personalised message which isn’t something that they said online when I was making my original order. At this point the lady that handed me the trainers had disappeared and another lady came over and repackaged the Trainers after she could tell I looked horrified with the way they were in the box. I’m still really unhappy with this service and won’t be shopping here again, I’ll be heading back into West Quay where people actually care about after-care for online orders.
First visit to the store. I had used their helpful website to reserve some shoes for which a confirmation text message was received to advise when collection could take place. So new to me it is not possible to review in more detail.
Bought 2 pairs yesterday. Fantastic customer service! Thank you very much.
Served by Millie today, she was very helpful and went upstairs to look for shoes multiple times for me. She mentioned the new loyalty card and helped me set it up so that I got £5 off the two pairs of summery shoes I bought, even helping with the notorious poor signal in Whiteley so that my emails would load. Very pleased with my visit today, Millie was great and I hope she is rewarded for her hard work and that her manager passes this feedback on to her. All the staff were attentive but didn't pounce.
I bought 2 converse one started to rip from the side and i took it to whiteley store manager said bring it we will exchanged for you when i went there to exchanged stuff said its not fully ripped so we cant exchange so basically not even month pass manager speaks different stuff says different i had to complain to the schuh complaint centre instead of dealing with stuff as i dont think they have clue about return policy at all… bad costumer service i have been buying from them since opened not any more…
I was completely discussed with the service I received from a single member of staff. I took my mother in who's in a wheelchair, and has a broken wrist. The young member of staff was totally unhelpful. she watched my mother struggle with the shoe, offered NO help what so ever. To the point I got down on my knees to aid my Mother. I'm in my 50's. The member of staff was also dressed incredibly inappropriate. wearing a sports bra top type thing, skin tight leggings. I will never use this shop again.
I took my Daughter Flo to the Whiteley store today and both Bryony & Charles were fantastic. So patient and took the time to choose the correctly fitted shoes for her. So happy with their customer service and will definitely return again. Thank you!
Went to store for a collection, glad I did as store had far to many people in it, with no sign of any staff member really taking COVID restrictions seriously, was in shop for a minute but still felt uncomfortable. All good with shoes though really nice and fit well!
Good selection of all brands definitely worth a visit if you're in the area
Great place for a variety of different shoes ect. Brand names like Dr Martin's, rocket dog, kickers, ect are available here and non branded. It accommodates men, women, teenagers and kids, and you can get standard style to random style. Perfect for a variety of styles, and all ages and reasonable prices.
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