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Reviews, get directions and contact details for S M C Garage Group

S M C Garage Group
Address: Marsh Green Rd W, Exeter EX2 8PN, UK
Phone: 01392 424478
State: Devon
City: Exeter
Zip Code: EX2 8PN

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:30 AM – 4:30 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Brilliant second-hand garage. They were super helpful and friendly when we purchased our car and we’ve been really pleased with it. We had a very minor issue with it a couple of months later which they were quick to put right - fantastic customer service. Highly recommend!
Would not recommend this garage. Me and my wife spent the best part of £38,000 here last year on 2 vehicles. The Audi we bought after 7 months developed a massive oil leak. So we took it to the closest garage to us to have it checked out. Upon investigation, on of the pulleys by the engine was loose, causing a leak on an oil seal. My wife rang the garage to see what they could do to help as we had a year warranty, and what we believe is one of the bosses Rob completely fobbed her off, telling her we should expect these things to happen and it's not his problem. The car is an 18 plate and has covered less than 19000 miles. He then told her "Just because you spent £25,000 on the car dosn't mean that's what it's worth" I went to the garage to try and resolve the matter to be then told all they could do was put it in their lock up for 4 weeks till they could get somebody to look at it, and all they could do was "go halves" so their warranty means nothing. They also would not give us a courtesy car in-between time leaving my wife with no way to get to work or any form of transport for our disabled daughter to get to her appointment's of school. We have eventually got the car fixed at a cost to ourselves. STAY AWAY FROM THESE CON ARTISTS!!!!
Really good selection of cars at this garage. No pressure when just looking. When asking questions the salesman could not of been more helpful, we ended up buying a Ateca. Would recomend this garage to anyone.
I purchased my Ford Mondeo from SMC in Exeter recently this will be the third car I have purchased from the guys at SMC Service was great car was ready earlier than expected Very clean on collection and I have always been pleased with the service Will be back again for another car soon!
Have been a customer of this garage for 17 years. I have bought 3 cars from them and had them all serviced here. The place is first class and I would highly recommend it to anybody. The workmanship on servicing my my has been second to none. The staff are also really friendly.
I found a part-exchange car on Auto-trader which was based at SMC Garage Group. During the phone discussion to organise a test drive Steve was very helpful. On arrival the sales staff were all very welcoming and presented a professional manner. Steve offered us a coffee and answered all my questions in as much detail as possible. The car was on the forecourt set up for me to view and take for a spin. Purchasing. Clear paperwork and explanation as to what each document was that I needed to sign and how to proceed with payment. On collection a couple days later. The car was spotless, had a full service and MOT completed, and a full tank of fuel. Steve really went the extra mile to ensure it was in a ‘like new’ condition. I was given all my documents in a folder for safe keeping, Steve explained each document so I understood it’s relevance. Overall great experience and I will recommend to friends and family in future to check out the forecourt are SMC for their future car purchases.
Purchased car from them Told would be fully serviced when got home one bold tyre wash wipe did not work. Took back they put cheapest tyre on, and not even a run flat. Took to BMW To be fixed ended up paying £1000 to get it all sorted out> DO NOT TRUST THIS FIRM
Friendly and helpful. Have done my servicing and m.o.t for a years. A good selection of vehicles for sale
Fantastic experience. Highly recommend. Excellent team to communicate with. I will use them for servicing and repairs. Thanks again.
Nice selection of used cars for sale, no pressure from the friendly sales team.
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