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Reviews, get directions and contact details for Rygor Mercedes-Benz Commercial Dealership

Rygor Mercedes-Benz Commercial Dealership
Address: 23 The Broadway, West Wilts Trading Estate, Westbury BA13 4JX, UK
Phone: 01373 855555
State: Wiltshire
City: Westbury
Zip Code: BA13 4JX

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


related searches: Mercedes commercial dealer near me, Mercedes-Benz Westbury, Rygor Holdings Limited, Rygor Group ltd, Rygor Commercials Ltd, Mercedes Van repair near me, Mercedes commercial Parts, Rossetts Commercials
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Reviews
Extremely poor customer service, the worst ever. Mercedes-Benz themselves absolutely no help either with their after the event token, totally disinterested phone call & empty apology from the Netherlands. Bought four month old demonstrator van WT17 OMY from Rygor on Dec. 7th 2017. Received invoice on Dec 15th. Paid invoice on Dec 19th. Dec 19th Rygor sales rep van reported scratched. Dec 20th Rygor sales rep van reported crashed on site. All prior delivery. Sales rep claimed damage was a "scuff on the bumper" but then claimed we will be "claiming through the third party insurance" thus making the van a CAT D. Rygor refused to show photos of damage despite several requests. Current manager later described damage as "wheel arch" damage (Jan 5th 2018). Again Rygor failed to show requested photos of damage to my purchased van Mercedes Benz Sprinter 316 Auto CDI HR reg. no. WT17 OMY. Rygor manager also changed the description of the van from Demonstrator Van to Approved Used. Rygor refused very small reparation for damage & my time. Rygor refused to exchange for a like for like van they had instead offering me a “like it or lump it” option expecting me to buy their damaged repaired WT17 OMY or take a refund. Only positive thing was that they refunded me promptly when requested. Avoid this company & Mercedes-Benz if you are a distance buyer. Draw your own conclusions by my experience. Copies of all emails available. Poor, really, really poor.
7 years ago (08-01-2018)
Had an MOT there. Very helpful staff that managed to fit me in at very short notice. Would use again.
8 years ago (24-12-2017)
Excellent service by the whole team. A special thanks to Aimee in sales admin for all her help.
8 years ago (21-12-2017)
Friendly professional service at the price you'd expect.
8 years ago (29-08-2017)
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