facebooktwitterpinterest
mobil menu

Pets at Home Newtownabbey

  1. Newtownabbey
  2. Carryduff Pet Store
  3. Newtownabbey Store
  4. Greenisland Pet Store

Reviews, get directions and contact details for Pets at Home Newtownabbey

Pets at Home Newtownabbey

Story

Newtownabbey

Address: 5a, Longwood Retail Park, Longwood Rd, Newtownabbey BT36 7BA, UK
Phone: 0345 600 1792
State: Newtownabbey
City: Newtownabbey
Zip Code: BT36 7BA

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 1:00 – 6:00 PM

Update Info

related searches: Pets at home newtownabbey newtownabbey prices, Pets at home newtownabbey newtownabbey photos, Pets at home newtownabbey newtownabbey phone number, Pets at home newtownabbey newtownabbey groom, Pets at Home Belfast, Mobile dog groomers Newtownabbey, Jollyes Newtownabbey, Vets for pets Newtownabbey
Similar places near
Hobbycraft Belfast Newtownabbey Hobbycraft Belfast Newtownabbey 37 meters What a selection they have, of any hobby that you have. Mine is crocheting and knitt...
Mothercare Mothercare 77 meters I get all what I want in the store Staff are very helpful & kind From explaining th...
Homebase Homebase 104 meters Great shop for all you household repairs and decor needs. They stock a wide range of ...
Dunelm Dunelm 124 meters My friend and I were in yesterday and delighted to see the store totally revamped, it...
Topps Tiles Belfast Newtownabbey Topps Tiles Belfast Newtownabbey 173 meters Great service from the friendly staff and the store was clean tidy and beautifully pr...
Matalan Matalan 214 meters Good value for excellent products staff always polite and helpful
The Door Store The Door Store 317 meters Got a new composite front door from these guys. After searching around a bit (as usua...
Three - Newtownabbey Three - Newtownabbey 322 meters The Staff are friendly and very helpful
Abbey Centre Abbey Centre 369 meters Been going to this place since it first opened. A couple of weeks ago I was on a visi...
JD Sports JD Sports 372 meters Worst shopping experience I have ever had. Young lady 'helping' me simply left and we...
Primark Primark 432 meters where I live is called a great penney shop, sells adult children's clothes, good pric...
Argos Argos 453 meters
B&Q B&Q 633 meters Went to B&Q to get a color. I had an old color which was running out. Took sample of ...
Tesco Superstore Tesco Superstore 768 meters Opted to shop here more frequently due to Asda being a total mess and I have to say t...
GO Outdoors Newtownabbey GO Outdoors Newtownabbey 958 meters Have never had a bad experience in this store. Staff are very willing to help and be...
Halfords Halfords 1 km Exceptionally good customer service by Jonny, and also Cameron in the Newtownabbey bi...
Harveys Furniture Newtownabbey Harveys Furniture Newtownabbey 1 km Well I purchased table and chairs I have assistant my card the money was taken out of...
Tesco Express Tesco Express 4 km A bit low on stock but staff working hard to get shelves refilled while also helping ...
Reviews
I would not recommend using Pets At Home, Newtownabbey, they have zero customer service. Yesterday in Coleraine we purchased items for a cat who we were re homing, then unfortunately it didn’t go ahead. I took the items to return them to Newtownabbey, assuming it would be straight forward. Young girl on the till, confused, needed help, that’s fine - told me shouldn’t be an issue to get refund or exchange as all their own range. Asked if I had receipt, to which I didn’t, as I wasn’t given one in Coleraine. I asked if they would have information of the order on the “account” I have with them. Was told no. Next her patronising “superior” arrived, ignoring me & asking the girl on till why I was returning etc, in quite an aggressive manner. I explained again - she said she would need to see my bank transaction. I showed her, although I’ve never been asked this in my life. She then went to speak to the manager, who apparently told her I couldn’t return them & would have to take back to Coleraine. Really rude & totally unhelpful staff. Did not deal with this in a sensitive way at all.
I visited Pets at Home today while supporting an adult with learning disabilities, who was feeling very upset after the recent passing of a rabbit at her farm. We thought a visit to see the animals might bring her some comfort.nnWhile we were there, she saw the rats and asked if she could handle one. I spoke to a staff member at the till, who kindly brought over their manager, Brian. He was absolutely brilliant, warm, supportive, and incredibly kind. She was able to handle one of the rats, and then later, cuddle a rabbit, which really helped lift her spirits.nnTo top it all off, they even gave her assistance dog a goodie bag of treats, which was such a thoughtful touch and meant the world to her.nnA huge thank you to Brian and the entire team, your kindness and compassion went above and beyond. This visit made a big difference on a tough day, and we’re so grateful.
The only place I'll shop for things for my 5 bearded dragons see pics. The staff are very helpful and knowledgeable. It's hard to go in for live food and not leave with more baby bearded cos they're so damn cute
I have just bought a new puppy and wanted to get everything for him. I was served by Cherry, what a credit to your company she was so knowledgeable, helpful and friendly and gave extremely valuable advice on my new Shih Tzu. Cherry helped me set up the app so I could get special discounts etc. exceptional service. I have been into the store again and whoever serves me is always so helpful and kind and spends time with you. Also I made an appointment with the vets and Hannah was also so kind and helpful. Must be a great company to work for when you have such incredible staff and service. Thank you so much and Presley appreciates it too
This is the second time the young lady assistant has been an absolutely great help to me at the Newtownabbey store with my new rescued kitten. Nothing was too much trouble, whether it was toys, treats or when I requested a specific higher quality diet on my second visit. On the first visit she actually installed the app for me and remembered me from my first visit on my second visit to the store, sadly I didn’t get her name but she was telling me she leaves for uni in September which will be a great loss to the store. Many thanks and I hope your bosses see this!!!
Comment on this business

Pets at Home Newtownabbey map

to add Pets at Home Newtownabbey map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0039 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy