Pets at Home

Reviews, get directions and contact details for Pets at Home

Address: Unit 4 Gateway Retail Park, Claps Gate Lane, London E6 6LG, UK

Phone: 0345 600 8917

Website

State: Greater London

City: London

Zip Code: E6 6LG

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: Pets at home london locations, Best pets at home london, Pets at Home near Me, Pets at Home jobs, Pet shops near me, Vets for pets, Pets 4 home, Pets Corner

Similar places near

Vets4Pets Beckton 49 meters Had an appointment and was seen even before because the one before me cancelled. Very...

Goddard Veterinary Group Barking 3 km Really impressed with the service and support offered here, especially Sam who has be...

Goddard Veterinary Group Plaistow 3 km Having three cats it often seems like we are in and out of this surgery. Receptionist...

East Ham Care Centre 3 km CARELESS/RUDE/AGGRESSIVE Yes this is what actually I experienced here. First of all n...

Barrier Animal Care Clinic 4 km I took my lizard here for a small check up, you could see that every member of staff ...

Celia Hammond Animal Trust 4 km These are the most dedicated vets I've ever known. I don't know where I'd be if it ha...

PDSA 4 km

Goddard Veterinary Group West Ham 5 km As a customer, I had an excellent experience with the veterinary nurse and staff at t...

POPLAR VETS 6 km When I first stepped into Poplar Vets with my then very little and young kitten Sushi...

Vets4Pets Ilford, Newbury Park 6 km Wonderful service and friendly staff with prices that are very affordable.

Bow PDSA Pet Hospital 7 km Id like to thank the PDSA for their fantastic sevice. Ive been a customer for many ye...

Goddard Veterinary Group Wanstead Veterinary Hospital

Goddard Veterinary Group Wanstead Veterinary... 7 km Brought my dog in for emergency treatment as he had a huge lump on his leg that had a...

Ilford PDSA Pet Clinic 8 km This place is wonderful. Vets, nurses and reception staff are all very thorough. I ...

Vets Now Ilford 8 km Abhorrent & dishonest tactics used against us. Firstly the nurses in the OOH emer...

PDSA Pet Aid Hospital 9 km Dedicated staff and vets helping those who cannot afford private treatment. As a Char...

Celia Hammond Animal Trust 9 km Respect to Celia Hammomd and all the staff there. So friendly and helpful. All the wo...

Village Vet Hampstead Hospital 17 km Review updated. In 2016 my show dog was shaved during a blood test without my permis...

Blue Cross animal hospital Hammersmith 21 km Excellent charity run animal hospital, they really care about what they do and the an...

Reviews

The groomers were amazing first time visiting them and they were so professional and helpful and really cared for my lovely dog. Will be for sure coming back soon. Also the staff in pets at home were helpful with helping me find products. Not very happy about the vets place as the vet seems to want to rush you out for some reason and didn’t pay a lot of attention and was more interested in getting my dog spayed lol. But apart from that the pet store and groomers were great  🐾

 7 years ago (02-04-2018)

Took my dog there and had her washed at to dog parlor and now she has dandruff will never take her there again and i am having t rouble getting rid of it thanks for ruining my dogs beutiful  coat

 7 years ago (09-04-2018)

Will now never shop at any Oets at Hone stores anywhere. 
My girlfriend and I are looking to get a rabbit, but as she doesn’t get home from work u til after the stores close we thought I’d take a few pics so we could decide together which one we liked the look of to start our decision making. We’d already been in on two weekends where they had no rabbits at all so we were left with no choice. 
I went to the store today and as I was taking my first photo I was extremely rudely told I wasn’t allowed to by one of the male staff. He was walking away from me as I questioned why and began to explain why. He interrupted me from the till where other customers were paying and loudly said that I was on private property and it was as simple as that. 
I called their HQ while in the store as I was take aback by the rudeness and odd stance on photos only to be told after 20 minutes of waiting that that is their blanket policy. I guess they have something to hide, I don’t know. I was also told that despite wasting my time to travel to the store and spend over 20 minutes on the phone that they couldn’t accept my complaint about the rude staff unless I wrote in. 
I’ve wasted enough time with these people so will take my business elsewhere and highly recommend anyone else to do the same. 
Very disappointed but from what I’ve read since visiting I’m glad to not be returning. 
Would give 0 stars if I could.

      
      
      
 8 years ago (23-11-2017)

Very poor customer service. W bought a tank which came with a filter. A month later the filter isn't working properly. The manager then tells me that's how it's supposed to be. Unbelievable.
I have read other people's reviews about staff being arrogant and obnoxious, the manager Joe is their role model and he is leading by example.
Horrendous attitude towards humans makes me wonder how they must be treating animals.
A disgrace.
Will not be visiting this branch again.

      
      
      
 8 years ago (26-11-2017)

The store offers some good bits..plus a vet is there too great

 7 years ago (10-03-2018)

Comment on this business

Map, Satellite View
Street View

to add Pets at Home map to your website;

<iframe width="450" height="300" src="https://mappcouk.com/v.php?seo=pets-at-home&id=466759&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappcouk.com/pets-at-home-i466759.html" target="_blank" title="Pets at Home">Pets at Home</a></p>

Reviews, get directions and contact details for Pets at Home

opening times

We use cookies