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Pets at Home Hemel Hempstead

  1. Hemel Hempstead
  2. Hemel Hempstead Store
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Reviews, get directions and contact details for Pets at Home Hemel Hempstead

Pets at Home Hemel Hempstead
Address: Daventry Retail Park, 251 London Rd, Hemel Hempstead HP3 9AA, UK
Phone: 0345 600 8742
State: Hertfordshire
City: Hemel Hempstead
Zip Code: HP3 9AA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Fantastic store and staff. They're knowledgeable and friendly - nothing is ever too much trouble. We can also thoroughly recommend their puppy socialisation classes - a lot of fun for new puppies.
I recently visited Pets at Home and had a mixed experience. They do offer a wide selection of food and toys for dogs, which is fantastic. However, there were some drawbacks that I couldn't overlook.nnFirstly, there seemed to be a shortage of staff on the shop floor. This made it quite challenging to ask questions about products or seek assistance. It appears that there aren't enough employees available to help customers effectively.nnOn the positive side, I was pleased to see that they offer veterinary services and a dog grooming service, which adds convenience for pet owners.nnIn terms of products, they have an extensive range, including everything from dog essentials to cat supplies, small animal care, fish, reptile, and bird products. They truly cover all your pet needs.nnOne disappointment was the absence of water facilities outside for dogs. Small amenities like this can make a huge difference, especially for pet owners visiting with their furry friends.nnOn a brighter note, the store was clean, which was reassuring. They also had their Christmas merchandise on display, and Halloween outfits for animals were available. So, if you're looking for an outfit for your pooch, it's a good place to visit during the holiday season.nnIn summary, Pets at Home has a broad selection of pet products and services, but the lack of staff presence on the shop floor and the absence of outdoor water facilities for dogs were downsides to my visit. It's a convenient option for pet supplies, and the availability of holiday-themed items is a plus, but improvements in customer service and pet-friendly amenities could make it an even better choice for pet owners.
I booked a grooming for my dog two months ago , I came for grooming he’s an old English sheepdog he’s 8 months. We’ve just come from London and moved here , it’s quite surprising for me how London pet grooming specifically around north area , they groomed him completely fine. Since we have moved to Hemel Hempstead we have booked an appointment two months ago , they have told us they can’t groom my dog because he moves around too much and doesn’t sit still to me this is just no experience , you’re working with an animal , a dog who will move around , if you can’t work with animals and aren’t confident then why would you work in this sector I don’t understand? Clearly they don’t understand how a dog works and at this point there may be safety concerns for any animal left with them . I’m so very unhappy as the reason that my dog couldn’t be groomed wasn’t valid at all. I’ve been waiting for two months especially in this hot weather waiting for my dog to get groomed since it’s quite hot outside now I somehow have to find someone else and wait .
Been taking our Joey the Frenchy here for several years. Always friendly. Always caring. Fair pricing and Joey always looks good after.
Great pets at home store. Huge range of products. Butternut box dog food sold here. Groom room and vets also on site.
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