OKA

Reviews, get directions and contact details for OKA

About

OKA is a British luxury furniture and home accessories retailer sourced with an eye for beauty, comfort and unique style.

Story

OKA is a British luxury furniture and home accessories retailer sourced with an eye for beauty, comfort and unique style.

Products

The OKA range includes everything for the home - dining tables to chairs, upholstered furniture to beds and bedside tables, tableware and glassware, lighting and cushions and throws, as well as a range of outdoor furniture, which can be delivered worldwide.

Address: 155-167 Fulham Rd, Chelsea, London SW3 6SN, UK

Phone: 020 7581 2574

Website

moc.ako@ecivresremotsuc

State: Greater London

City: London

Zip Code: SW3 6SN

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I am utterly disgusted with the way I have been treated by OKA customer services.
As a long-standing OKA fan my whole house is full of the quality OKA furniture that has stood the test of time. Sadly now customer services are withholding the independent report results on my sub-standard OKA sofa.  The independent assessor was in agreement with me that the sofa quality is bad, and yet OKA says the findings are that there ‘is nothing wrong with it’ .
The quality of the products OKA are now producing is sub-standard to that of IKEA and yet OKA still want to command the quality price tag.   I will never buy another product from them as they are not holding their hands up to do the right thing and repair a product that is nowhere near the quality that they USED to be renowned for and which are no longer part of their product portfolio.

 7 years ago (07-05-2018)

My go to local furniture store. Great quality furniture and helpful staff without being pushy. Lovely balance of accessories and lighting too. If you have a pet, there some nice pet beds and faux fur throws here.

 7 years ago (28-04-2018)

I’ve always loved the shop, to the extent I made one of my wedding lists at Oka. I couldn’t be more disappointed with the service and customer care I’ve received. Speaking to different people at the shop and at customer service, being promised e-mails and phone calls and never hearing back from them. Oka can’t allocate the money my friends and family gave me as wedding presents. I’m left having to pay for things out of pocket and a justification that the shop and the wedding list team don’t work together despite me doing the wedding list at the shop to begin with. If I were the owner I’d be embarrassed with how my team handles my customers.

 7 years ago (31-01-2018)

The faux flowers there are of superior quality so is the flower specialist Hazel, she puts together first class arrangements.

 7 years ago (26-12-2017)

Customer service at this shop is a appalling. You are treated as if you are bothering them. It is a shame as they have really beautiful stuff. I can see that many people have complained about the same thing and I am amazed that they have not done anything about it yet! try India Jane instead... Similar in terms of design but they treat their customer with respect!

 8 years ago (15-11-2017)

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