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Reviews, get directions and contact details for Mercedes-Benz Cheltenham And Gloucester

Mercedes-Benz Cheltenham And Gloucester
"Search the latest selection of Approved Used Mercedes-Benz cars available at Mercedes-Benz of Cheltenham and Gloucester on our easy to use website and value your part exchange online."
Address: Ashville Business Park, Cheltenham Rd E, Gloucester GL2 9QJ, UK
Phone: 01452 401668
State: Gloucestershire
City: Gloucester
Zip Code: GL2 9QJ

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Lee was absolutely fantastic. He showed us round every little bit of the car, explained everything we needed to know in full detail and made us feel great about the buy. He was as excited as we were! James also made buying the car easy and no work involved, What an experience.
Wonderfully welcoming showroom with very friendly and knowledgeable staff. We were supported by Matthew as we looked to buy an A class. He was outstanding - having worked in the industry with a number of manufacturers, he was first class at helping us spec our vehicle, then sourcing an excellent demo model. We had a small issue after collection of our new car and Matthew went above and beyond to get it resolved quickly. First class guy in a first class dealership!
I have just been bought my first ever Mercedes from Mercedes Benz Cheltenham & Gloucester we dealt with the brilliant Lee Watkins in the Sales dept. Lee was incredibly efficient, friendly and very helpful and really went the extra mile to ensure that our first Mercedes purchase was a totally pleasurable experience. It was my birthday just before I collected my car and I was welcomed into the showroom by Lee and an electronic banner wishing me a Happy Birthday which was a lovely surprise. I would definitely recommend Mercedes Benz Cheltenham & Gloucester.
James Hunt went above and beyond to ensure that we were happy with our purchase and even followed up with us after the sale to see if we needed any assistance. I highly recommend James Hunt for anyone in the market for a new car. His professionalism and dedication to customer satisfaction truly stood out during our experience. Thank you, James, for making our car buying experience a smooth and enjoyable one.
An amazing experience from start to finish, Em and Jess were brilliant through out and talked me through every step. Made me feel very comfortable and allowed me to ask any questions I had, providing me with answers showing knowledge and experience, to make it even better they personalised the experience as it was my birthday! Thank you all for your work @mercedes Benz Cheltenham and Gloucester
A really positive experience dealing with Mercedes in Cheltenham. James Hunt was superb. Nothing was too much trouble and he was really knowledgable, honest and not too pushy which is a refreshing blend when searching for a new car. He went above and beyond trying to find me the perfect car in my budget. When I’m ready for my next new car i shall be contacting James again!
Recently brought a used Mercedes A Class and I love it!! It is everything and more than what I wanted! Exceeding my expectations! James Hunt was fantastic throughout and had excellent communication keeping me up to date with process of the sale, very informative! I’ll be recommending everyone to Mercedes Cheltenham & Gloucester and James Hunt. 5 Stars from me!
Lauren at Mercedes-Benz Cheltenham branch is truly outstanding. From the moment I walked in, she greeted me with warmth and professionalism, making me feel immediately at ease. Throughout the entire process, she demonstrated an impressive depth of knowledge and expertise, answering all of my questions with clarity and patience. What stood out most was her genuine commitment to ensuring my satisfaction. She went above and beyond to accommodate my needs and preferences, making the experience not only smooth and efficient but also genuinely enjoyable.
I think I bought the oldest and possibly the cheapest used Mercedes on the forecourt. And yet, despite not investing a six-figure sum the sales staff treated me and my transaction as if I was that premium customer. My every last query and concern was handled with respect by the staff, mostly by James Hunt, with input from Craig Fellowes. A pleasant and rewarding experience. Our previous 2 Mercedes cars have been meticulously maintained, throughout our ownership, at MB-Cheltenham&Glos and have gone on to be real high milers - I fully expect this latest purchase to do the same.
We bought a second hand CL200 Coupe from this dealership on 28/03/2024. The car was exactly what we were looking for and our experience was made all the better by the brilliant James Hunt and the rest of the team. All of our queries and questions were answered very knowledgeably and nothing seemed too much trouble. The after sales service has also been excellent and we would have no quibbles about thoroughly recommending this dealership.
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