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Lloyds Bank

  1. Smethwick
  2. Smethwick Bank

Reviews, get directions and contact details for Lloyds Bank

Lloyds Bank
Address: 116 High St, Smethwick B66 1AE, UK
Phone: 0345 300 0000
State: West Midlands
City: Smethwick
Zip Code: B66 1AE

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Called into bank 19/12/17 (for the first and last time). Yes, I appreciate it was busy, I waited 20 minutes to do a simple transaction. I observed workers taking to each other whilst serving customers/appearing preoccupied. The manager appeared to be 'fire fighting with a water pistol' Result, service inadequate, slow and frustrating for us left standing. Not to mention I certainly felt insignificant and frustrated! This branch is clearly very busy. Workers may 'benefit' from learning how to operate in an effective manner and how to treat customers with respect. It's little wonder a lot of people are opting to do banking online. My advice, get your act together otherwise its likely you won't have jobs!
7 years ago (21-12-2017)
Located on a busy and congested street , this branch is a small branch and often you may get long Q beyond its entrance ,no car park which may add extra stress on you , staff generally well mannered and customer friendly but at times they can be arrogant too. The brand Lloyds is a trusted one in UK but nobody likes to do their day today banking with a branch which doesn’t have enough room for customers and no customer car park .
7 years ago (02-01-2018)
Fast and efficient in service. I use the fast track paying in machine which is time saving and now i dont need to wait in the qeue. The staff memembers are fantastic and the finacial manager is absolute star .. she Always on deck fo help..
8 years ago (22-09-2017)
Waste man Employees one guy looks like he just woke up , still got sleep in his eyes Wouldn't recommend to anyone!!!!!
8 years ago (27-11-2017)
Staff is Slow
7 years ago (28-04-2018)
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