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Reviews, get directions and contact details for Ian Quartermaine Jewellers & Goldsmiths

Ian Quartermaine Jewellers & Goldsmiths
Address: reindeer court, 1 Mealcheapen Street, Worcester WR1 2RE, UK
Phone: 01905 23427
State: Worcestershire
City: Worcester
Zip Code: WR1 2RE

opening times

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed


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Reviews
My wife and I had our wedding rings made here several years ago. We wanted a very specific design with a message in Elvish font. The designer bent over backwards to get it exactly right and the rings had to be cast, not engraved. The results were fantastic, the rings were beautifull. The staff were friendly and knowledgable, I’m so glad we happened to walk into this jewellers. Can’t understand any bad reviews, I have recommended them to many friends and family. I would be happy to send anybody with doubts, pictures of our superb rings.
7 years ago (08-03-2018)
Don't understand why the other reviews are so low, unless people just wanted a cheap fix. I had a custom engagement ring made through Ian Quartermaine, who were friendly, helpful and professional from start to finish. Ring is fantastic quality, made exactly to my specifications and no shortcuts were taking in ensuring it was the perfect ring for my (now) fiancee! The team were flexible in terms of payment, and were always happy to discuss adjustments or tweaks to the design over the months. Would be happy to discuss wedding bands with the team nearer the time :)
8 years ago (04-10-2017)
I’m baffled by the bad reviews on here. Bought a watch earlier in the year, where I received a very friendly and professional service. They were not in the least bit pushy. Some months later, said watch developed a fault, I returned and had it sent away. Barely a week had passed when I had a phone call to say it had been repaired and returned to the shop (all done free of charge). I would have no hesitation recommending this place to family/friends.
8 years ago (11-12-2017)
I rarely leave reviews but I have been in twice now and both times the shop owner was rude and obnoxious! Terrible attitude and customer service considering I just had general queries. Left feeling quite upset with how I was spoken to. Quotes were soo expensive too! E.g.£15 to take a link out of a £10 watch!?? Avoid!!
8 years ago (24-08-2017)
Absolutely worst service I have ever received. There are numerous negative reviews below and I urge everybody to read them before visiting. I gave my watch to repair in the beginning of February, after countless chasing I then found out that Ian had sent the watch to Radi for repair. I contacted Ian regularly for an update and "next week" turned into four weeks later, at no point did he contact me first for updates, I would always have to chase. After a whole month I finally received the watch, guess what? Rado could not repair the item but Ian charged me £60 anyway. The rest of the staff are lovely but Ian is nothing short of rude, obnoxious and a waste of time. Please read other comments before wasting your time on this pathetic excuse of a service. I would not even rate him one star, but I have to in order to post.
8 years ago (24-03-2017)
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