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Reviews, get directions and contact details for H. Samuel, Worcester

H. Samuel, Worcester
"You’ll find H.Samuel on the High Street in the heart of Worcester city centre, directly opposite M&S and next door to the entrance of Chapel Walk Shopping Centre. Worcester has great public transport links, but if you’re visiting by car, we’re just a few minutes’ walk from Worcester Cathedral NCP multi-storey car park on College Street, as well as the smaller car park on Copenhagen Street. In-store, you’ll find a fabulous selection of ladies and gents watches from iconic fashion brands including Bulova and Calvin Klein, as well as smartwatches from the likes of AX Connected. We also have gorgeous diamond jewellery, perfect for every occasion, from top designers like Emmy London, Princessa and Enchanted Disney. In-store services include r..."
Address: 83-84 High St, Worcester WR1 2ET, UK
Phone: 01905 616857
State: Worcestershire
City: Worcester
Zip Code: WR1 2ET

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Amanda has been particularly professional, helpful and lovely on two occasions when I have purchased jewellery for my daughters. Highly recommend.
We went in to purchase an engagement ring today and were assisted by Mandy. She was so helpful and professional, respected our budget and provided fantastic customer service. We were very happy coming out! Thank you.
Brought my engagement and wedding ring from H. Samuel's, Worcester, but ive have had two recent hand surgeries in the past twelve months, which have affected my ring size and I couldn't wear them. I took them in, to see if they could be resized. Out of good will they said they would send them off to see, but they werent sure whether they could be done due to the size increase and diamond settings. When i got a message back to say my rings had come back, when i went to collect them, i was so surprised and very pleased that they had managed to resize them. Im so pleased to have my rings back finally and be able to wear them again. They look like band new. Thankyou so much, as it means such alot to me, and youve definitely brought a smile to my face again
Garry is a He is friendly, knowledgeable and efficient. Amazing customer service!
I had a very good experience as I was preparing for a very special occasion. I was supported by Richard who was very patient and kind.
We recently purchased our wedding rings from H Samuel in Worcester and had to leave a review due to the wonderful customer service we received. When we ordered the rings, we were assisted by Garry. He was the most friendly and down to earth chap who advised us on which width rings would be best suited for us both, and he was spot on! We chatted for a long time about all sorts and left the shop feeling thrilled with our order and the wonderful person who had served us. We were kept updated about the progress of the rings, were contacted by phone once they had arrived at the shop for collection, and offered a date that suited us to collect them. When we collected the rings, we were served by Caroline. Again, an absolutely lovely sales assistant who didn't just give us the rings and take our money! She was interested in our story, and we chatted again about all sorts for quite a while. We both agreed that it had been a long time since we had received such excellent customer service, and to receive it from 2 different assistants on different days at the same shop is a rare thing! Thanks to Garry and Caroline, we had a lovely experience of choosing and ordering our wedding rings, and will be forever grateful to them both. Thank you!
Been into H SAMUEL today and bought a smart watch would just like to say what a lovely gentleman Richard was who sold me the watch It's just lovely to try things on and also any problems come back it's lovely to chat to someone face to face and support your local shops merry Christmas to all the staff Simon
I bought a watch I asked for discount and they match the price online with cheapest price, I got £100 discount on it. Very good customer service Highly recommended to everyone
Bought my fiances engagement ring from this shop in October and the service from Gary was outstanding. My fiance came to visit me at the weekend & we popped in again to look at wedding rings. My future wife chatted with the lovely shop assistant Caroline and I spoke to Gary to thank him for his help on my previous visit. Caroline was excellent, she didn't try pushing us for a hard sale like in other shops & treated us like she was genuinely interested in us as a couple - we felt valued & that was massive to us. Needless to say we left the shop with 2 purchased rings & a big smile on our faces excited for our wedding. Thank you Caroline & Gary wishing you & the shop all the best. Charles and Theresa
My partner went here to buy my engagement and wedding bundle as a surprise for me. He was served my Amanda. Fantastic member of staff and a real credit to the store and team. She knew everything about the stock to Sizing and went above and beyond with her service. Even when I went back to have to ring resized she was extremely knowledgeable and helpful. Thank you so much for making our experience a memorable one.
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