Hurst Estate Agents

Reviews, get directions and contact details for Hurst Estate Agents

Address: 7-9 Kingsbury, Aylesbury HP20 2JA, UK

Phone: 01296 397800

Website

State: Buckinghamshire

City: Aylesbury

Zip Code: HP20 2JA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

Absolute brilliant agency, myself and my partner recently rented a beautiful 1 bed flat and the process was seamless! The Aylesbury branch were so helpful with our referencing (it was our first time!) and we managed to secure the place with no issues. The quality of properties they offer is wonderful, and I will definitely be considering this agency when it comes to eventually buying a property. Beyond that, we had an issue with the parking and they sorted it all out for us, as it wasn't our fault. 100% would recommend, and I hope we can use them in the future.

 8 years ago (22-09-2017)

I have to be honest, Hurst have not been great, at the start of selling my property everything seemed to be OK, Sarah from the Aylesbury office kept me posted regularly and her communication was good. Whenever Sarah was away from the office that’s when I think it was a bad service. This is because new people in the office that knew nothing about my property kept on interfering and giving wrong information out to potential buyers, this happened on a regular basis.

I found out when doing some research on Rightmove that my property was being listed as a flat, when actually my property was a 2 bedroom house. I was losing potential buyers for my property as every time they searched for my house on Rightmove my property wouldn’t show up. In the end I managed to speak with Rightmove who had this changed and as soon as this happened guess what an offer was made on my property which I accepted.

Once I sold my property I haven’t had any communication from Hurst whatsoever, however I have found out that they had been speaking to my buyer and giving them false information stating that I would be willing to break the chain and move in with friends which was not an option as all my friends are either starting married life or still live with their parents, and not once had Hurst spoken to me about this being an option. I asked Hurst to give my buyer my mobile number as I couldn’t trust Hurst to give the correct information to my buyer. This caused my buyer to text me on numerous occasions threatening to pull out unless I broke the chain. I would have nowhere to go and effectively be homeless until the property that I was going to go to would be ready for me to move into. This caused daily stress for myself and my buyer.

I have had better communication with JNP than I have with Hurst, JNP constantly kept me up to date with what is going on with the above chain. During the course of 3 months I made various calls and emails to get this sale through, I was constantly in contact with the above chain estate agents, a job in which Hurst should have been doing.

I feel that Hurst are supposed to be representing me but they haven’t and I felt they spoke to my buyer more than they have me. Overall the experience hasn’t been great with Hurst, and I will not be recommending them to anyone I know. I don’t disagree that I owe Hurst a fee for listing my property in there window and online, but I strongly disagree that I owe the full amount of £2712 for such a poor service. I ended up doing all the work that they should have been doing which caused me a lot of stress when I have a full time job to do as well.

Really disappointed that I have had to fork out the full amount on Hurst estate agent fees.

 8 years ago (16-01-2018)

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Hurst Estate Agents

Reviews, get directions and contact details for Hurst Estate Agents

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