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Reviews, get directions and contact details for Havering Community Recovery Team

Address: 137-145 Church Rd, Romford RM3 0SH, UK
State: Greater London
City: Romford
Zip Code: RM3 0SH

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Reviews
Broken system, inadequate care. If I treated my clients the way this place treats their patients and families then I would be out of business, but as they work for the NHS they will still get paid their wages with our hard earned money even when they do their jobs badly. I do not have 1 good thing to say about this place or the people that work in it, the so called 'mental health professionals' hide behind the administrators, letting them do the dirty work. This so called 'community team' discharge patients who are in the community because of 'no engagement', no my mum does not want to engage because she is mentally ill, she needs to go into hospital to have her meds changed because she is taking ineffective mental health drugs, but she won't go willingly because she is mentally ill and traumatise from her many years in Warley Hospital, but they dont have the skills and experience to find a way to help her, they discharge her and use the mental health act as a get out clause. Because she can dress herself appropriately for the weather they can't section her, just one indicator they use when deciding if they can section someone, there are more but they dont explain anything, so despite her not being able to care for herself, living in squalar, and being vunerable in the community and deteriating, she is just left to it. It's a completly broken system, and this service does not support family members, they do not share or explain anything, and they would prefer it if you wasnt involved. The lack of care they show when I deal with them actually makes me ill.nnMy mum was in Whitechapel hospital for 2 months, I made this place aware of that, at Whitechapel she had a nurse with her 247, she was supervised the whole time, that was the perfect oppourtunity for this service to go and see her and put something in place for when she came out, but they chose not to visit her, because she was not in the borough,nnSo I have a mentally ill mum, living in squalor, vunerable, and old and I dont know how to help her, social services, the council, the NHS, the GP, the police, she is known to them all but no-one wants to help.nnOne of the MH Nurses from here said to me on one occasion they actually did get eyes on my mum 'your mum said some really nasty things to me, it really upset me' my response was 'you try having her as a mum'. In this business you put aside your own feelings as a professional and deal with the patient/family member, an unprofessional comment that clearly demonstrated that the person should not be in the job. I would be suprised if anyone in this service or connected with this service has any experience having a family member who suffers with mental illness.nnAny mental health professionals reading this, psychologist, mental health nurses, department leads, unless you have had a close family member with mental ilness in your life you cannot begin to understand the pain and trauma it can bring seeing a loved one mentally ill, add that to that a broken service and the issue is doubled. Please have the courage to speak with family members, please explain as best you can, please communicate, please care.
My mum got transferred from her mental health support / care worker to this shambolic place, over 6 months and her replacement has not made contact. After leaving various urgent messages they don’t return calls.
There is no duty of care for people who are suffering from mental health from this service the staff are rude and are making people feel worse with their illnesses they should all be sacked. They have no idea or compassion for their clients who lets be fair keep them in their jobs !! All they do is blame their line manager the service manager
My experience with the people that work here barr a handful is they havent a clue about how it feels to suffer from mental health.I have actually been held back in my recovery it has been shameful.
The staff do not care about their clients. They close ranks and will not address any issues.
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Directions to Havering Community Recovery Team with public transportation


Firham Park Avenue 150 meters
496
David Drive 210 meters
496
Court Avenue 340 meters
498

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