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H. Samuel

  1. Hemel Hempstead
  2. Hemel Hempstead Store

Reviews, get directions and contact details for H. Samuel

H. Samuel
"You’ll find the Hemel Hempstead H.Samuel store on the Ground Floor of Marlowes Shopping Centre. We’re in the South Court, next door to Clintons and opposite Wilko. The best place to park when visiting us is the blue level of the Centre car park, and the lift will bring you down close to the store. Once inside, you’ll discover a premium selection of watches from top brands including Hugo Boss, Police and Tommy Hilfiger. You’ll also find a wide range of fashion and diamond jewellery, perfect for every occasion, from designers such as Forever Diamond, Perfect Fit and Princessa."
Address: 15, The Marlowes Centre, Hemel Hempstead HP1 1DX, UK
Phone: 01442 260099
State: Hertfordshire
City: Hemel Hempstead
Zip Code: HP1 1DX

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
I was there today and looking at the display I saw a lovely 9ct gold bracelet advertised for £49.99. The representative came and showed me the bracelet for me to try on. I agreed to the purchase. At the till the lady tells me that the item is not £49.99 but instead £399.00!! I was told unfortunately the bracelet was misplaced from another tray and the best they could do was 20% off the £399.00 asking prize at the till!! I spoke to one of the representatives in charge which she refused to tell me her name. She told me she has the “right” to remove the bracelet from the sale for 24 hours and I have none to complain to trading standards. Just spoke to them and I am now going to make a formal complaint on the grounds of “INVITATION TO TREAT”. Spare any replay with kind words to protect your name. I have tried many attempts at the store and on the phone with your management to rectify this matter amicably. You denied. Enjoy this negative feedback.
I have had the best experience with this store. Firstly a thank you to Sonia apologies if spelt wrong who helped me find exactly what I was looking for, and shared my excitement whilst not pressuring me to buy anything. Then again when I returned to the store to purchase the product I selected. A second thanks to the store manager Ross legend, who helped me alongside Sonia in making sure I had exactly what I wanted when I came back with queries about my purchase. An excellent team who are always keen to help and make sure you are 100% happy. Genuinely a lovely experience.
I collected my engagement ring after it had been resized. The service is incomparable, you immediately feel welcomed and valued. Ross, the manager of this branch, is outstanding; he consistently exceeds my expectations! The staff members are accommodating and courteous. I've been coming here for years to buy jewellery; I wouldn't shop anywhere else!
Was in today, for a few items. Collecting an upgraded engagement ring for my fiancée, getting the original engagement ring cleaned and having my wedding band resized. Ross and Lucy were both incredibly helpful and polite. They were extremely patient both with me and they system! and lovely to chat with whilst we got everything sorted. Highly recommend this store and the staff there.
been to this store many times. Outstanding service from all the staff . Specially the manager Ross is a very nice and professional man. he always takes care of me and guide me to buy the best watch . I wish if I knew his boss to ask him to give a massive pay rise . Thank you all
My wife and I are always happy to shop here and today was no exception. Sonia was very pleasant and helpful as are all the staff in our experience. We'll be back.
Just bought some Gold Hoop Earrings, I was served by a very friendly girl who helped explain what the difference was between gold and silver mix, I had no idea so this was very helpful. I was told she is only Christmas staff but I think H.Samuel should keep hold of this one.
Was my second time at the shop, staff are great especially Russ, made my day. Russ was so helpful and well knowledge too. Thanks Russ
I was looking for the ring for THE ONE and I'm so happy I came into this branch. Staff super helpful, knowledgeable and genuinely interested in my proposal plans. Btw she said YES!! Words can't describe how happy I am. Thank you for your precious help Lucy and Ghazala.
NOT MANY SHOPS IN Hemel wished there was more . What we have are great miss Debenham H Samuel's is great helpful happy staff.
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H. Samuel map

Directions to H. Samuel with public transportation

Waterhouse Street 140 meters
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1A
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20
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352
4
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508
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H10
H11
H19
PB1
Waterhouse Street 150 meters
1
1A
2
20
207
3
352
4
500
501
502
508
51
H10
H11
H19
PB1
PB2
Waterhouse Street 150 meters
Riverside 230 meters
1
2
4
H10
H11
PB1
Riverside 240 meters
2
3
4
501
508
H19
PB1
PB2

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