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Forever 21

  1. Birmingham
  2. Birmingham Women's Clothing

Reviews, get directions and contact details for Forever 21

"Welcome to the Forever 21 Riverchase Galleria store in Birmingham, AL - safe, clean and full of the latest clothing and accessories for women, men and girls. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. We want you to have fun, to express yourself, and to be... well, you! Visit Forever 21 at 2000 Riverchase Galleria and find something new.Since 1984, Forever 21 has strived to have a positive impact not only within our stores and corporate family, but also upon the environment and on the hundreds of vendor manufacturing facilities throughout the world and their employees."
Address: Levels 7& 9 Bullring , Birmingham B5 4BU, XWM, GB
Phone: 0121 616 2169
State: XWM
City: Birmingham
Zip Code: B5 4BU

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Reviews
Do not do order pick up from here! The first time they “fulfilled” my order but it wasn’t even what I order. Come to find out what I ordered was out of stock so I guess they gave me anything. This second time, I placed a pick up order online before the store even opened. Now here it is 5pm and my order has not been fulfilled because supposedly if I place the order early in the day it won’t be pulled until after 12. Huh??????? They WAIT forever to fulfill orders by the time they finally decide to pull the order, some else has already bought your items that you already paid for
Great store many outfit options to choose. Would have being 5 star but two of the young lady's at register had a moody attitude
Very unorganized and hot in the store. They did manage to get my SHEIN return done, just took about an hour to complete it. Clothes from F 21 are pretty low quality and don’t expect to get more than a few wears out of them! For the money you can find so much better clothing!
This place has the worst customer service and it took me 39 minutes in counting to check out, the cashirers were so slow and it was so hot in this store plus they have no wifi. I am not. A happy customer but the dress was cute
I am editing my review because Forever 21 has since moved back to its original spot in the mall. They did have to make it smaller due to Dave and Buster’s being there, but they did have a plus section at one point. As of yesterday, I was led to ONE rack that had plus size clothes. That was it. One single rack. I will not be supporting this company’s business any longer. Even if they are willing to take my money with their extended sizes online, the fact that they are pushing plus sized people like me out of their stores says a lot.
This store has the most incompetent slow workers I've ever seen, and I almost got charged an extra $21 just to switch sizes. It took them 20 minutes just to ring up five people... they had FOUR workers at the desk. One of them instead of taking the next customer twiddled her thumbs, then proceeded to pick her dandruff and check to see what it looks like after.... flicked it off and then went back to doing nothing. She didn't even try to make it look like she was on the computer or something. She literally just sat there and did nothing. It was super gross.
I was at this store with my daughters who are in their early 20s and entering the professional work force. They wanted cute trendy clothes to wear to work, but it seemed like every top in the store was cropped. Do not waste your time here if you need work appropriate clothes. If you want to find a concert or festival outfit, you might have better luck here.
I ordered shoes since October 23rd, and I haven't recieve any email notification about the shipment at all. I contacted customer service for 2 times Nov 1 and Nov 8 the first one told me to just wait a bit longer and the second one told me to go check in the store. What happened with the tracking? If I didn't notice that it took too long then usual, will I ever get the package like ever??!! Then I went in to the store, cashier didn't seem to want to check for me even I told her I don't have any update email from forever21 AT ALL. Finally, she checked with the store and found out my order. No explain, no apology, nothing. Well, what an impression! I've never had any problem with ordering from Forever21 before. This will be the last time I ordered to pick up in this store.
I love the style that this store has. The clothes and shoes are so so cute! And the prices seem fair! I love that they now have plus size clothing! I just wish they went up one more plus size the shirt I got fits perfectly but the skirt does not.
I mostly order online from here and pick up in store. The store doesn't offer much compared to the online store. The particular day I picked up my last order, the store was understaffed and I waited some time before reaching the lone cashier that wad working checkout. The site also always seems cluttered instead of well organized. It's not the forever 21 off years past.
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