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Hollister

  1. Birmingham
  2. Birmingham Men's Clothing
  3. Birmingham Women's Clothing

Reviews, get directions and contact details for Hollister

Hollister
"At Hollister, we believe in liberating the spirit of an endless summer inside everyone. Hollister creates comfortable, carefree style to live in every day, so you're ready to take on endless summer adventures, whatever the season."
Address: Upper West Mall , Birmingham B5 4BU, XWM, GB
Phone: 0121 632 4607
State: XWM
City: Birmingham
Zip Code: B5 4BU

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Reviews
Misha was so lovely and helpful, impeccable customer service from her! Made me and my mother feel very welcome, will be returning to this Hollister store soon as a result.
What happened to this brand ? It's unrecognisable, and not in a good way. The new shop looks like it was fitted on a shoe string budget, a far cry away from the existing flagship. Asthetically and appeal wise this store is no different to most fast fashion retailers such as select, new look, h&m or the retail units predecessor Burton's. There's a huge loss of brand power and identity here. The speakers are cheap and crackle when music's playing, there's an outdated office style polystyrene tile ceiling upstairs equipped with the world's brightest lights dotted all over, in no way relevant or complementary to the fixture placement or product merchandising. The stairs are covered in bathroom style vinyl floor covering with scuffs all over. Product choice is minimal, loads of SKUs just doubled up and the size availability is shocking. Looking through one full arm of product it was S,S,S,S,S,M,M. That's it. Very little choice in cologne and gifting ideas at peak Christmas shopping time. The folded product had zero standards, labels hanging out, no size taping to aid shoppers in a rush. Not one team member acknowledged me in my 10 minute visit and when the store is derelict of customers, that's not good. All the best, but think theres going to be a lot of disappointed customers here and potential that you will just be used as a return hub for online orders.
This was my first time in this store and i found the store very welcoming. A shop assistant came over and asked me what I was looking for and soon helped me out. There was some good deals in store too and plenty of stock. Another assistant helped me find the size I was looking for.
Just been in this store today I had to walk back out and in again as I thought i had accidentally walked into a cheap horrible shop on scale of poundstrechers. The shop at 3pm this Sunday was dead with a not even a couple of people inside. WHAT muppet at hollister thought this is the way forward for them and the brand for the future. We certainly won’t shop there anymore hollister used to have a bit of class with the shops etc that we all liked now it’s horrible. Massive bad move. End of hollister.
People are nice but the store is terrible
I was informed to collect my item of clothing before 8pm on Saturday 8th January, and arrived at 7.30pm. The doors were closed, and myself and another customer who had travelled 1.5hours to return clothes were told the shop was closed by a member of staff talking through the entrance doors to us. No reason, no explanation for the early close down of the shop. I had travelled a 20 mile round trip myself to collect my item. The website clearly states 8pm close on Saturdays as well. Very poor from Hollister. I will struggle to get back into Birmingham now to collect.
I bought 4 clothes and there was a lady Name: Ikra she charged me for 5 clothes. And when I realised I have been charged more. I run to shop she said it’s in a system. I mean how ? Very poor system , how can you charge more ? She charged £21 extra. I’m very upset with your system. She was ok with other services but the main thing is payment you can not charge extra.
I used to enjoy shopping here but there is hardly any mens clothes here now as half the mens section upstairs has been taken over by womens clothes. I won't be going again
What have you done... I used to always do trip to Birmingham to see the lovely hollister store. I went recently to find the original place shut and been moved to another place around the corner. This store could easily be missed as it no longer looks hollister to me. Boring every day shop, looks like its got old displays from other stores, not much of a range of style and staff very rude. Looks like ill take trips to Meadowhall now as never had a problem at that store
Hollister apparels are cool. Good deals are available in their app; just time it right. This shop in New Street Birmingham is pretty good overall. Very close to Bull Ring shopping mall.
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