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Timberland

  1. Birmingham
  2. Birmingham Shoe Shops
  3. Birmingham Men's Clothing
  4. Birmingham Women's Clothing

Reviews, get directions and contact details for Timberland

"Retail chain offering stylish, rugged apparel, footwear & accessories for men, women & children."
Address: Bullring Shopping Centre , Birmingham B5 4BU, BIR, GB
Phone: 0121 633 9373
State: BIR
City: Birmingham
Zip Code: B5 4BU

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Reviews
Awful customer service - refused to acknowledge a clear fault with shoes after only 2 wears. Seems to be consistent with Timberland's generally poor customer service reviews. If you value good service - look elsewhere.
Honestly, I would much rather enjoy shopping in your store if it wasn't for the store clerk following me around. Today, I was going to buy some items but I got fully put off as soon as the guy followed me upstairs and was just watching every move, I left store straight away after I had exchanged my items. It's an uncomfortable shopping experience.
Went in to buy a jacket that I already looked up online. I wanted to see it up close. As soon as I walk up stairs the blonde lady hovers over me “Can I help you?”. No we want to be left alone to look. If we need you we will grab you attention. Then when I politely say, “No Thank you I’m just looking.” She then stands right next to me arms folded like I’m about to steal everything in the store. So I walk out and get a jacket elsewhere
Manager was extremely difficult and charged us full price on a sale item! Ended up returning the item and buying it online.
Great place sooo many good shops timberland is good for high quality boots and they have such a wide variety of them
Very attentive customer service. The lady who served me was super friendly! I don't know her name, and it's not on the receipt but she was wonderful
Purchased a pair of the original 6 inch premium boots in September and the service was brilliant the lady who helped us I can't remember her name was so helpful. TBH the staff in general seem interested and the store is very pleasent itself. I definitely recommend a visit to this store.
Pleasant staff and fantastic products.
Excellent Customer Service by Harley, Boat shoes not in stock but he ordered them to store for me.
Great customer service. They always seems short staff but all guys work very hard to meet all customers needs.Good quality shoes .Good location. They always offers add on to protect shoes whith spray products and cleaning kits which I purchased.
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