DJ Alexander

Reviews, get directions and contact details for DJ Alexander

Address: The Loft, 60 Tradeston Street, Glasgow G5 8BH, UK

Phone: 0141 333 1345

Website

State: Glasgow City

City: Glasgow

Zip Code: G5 8BH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

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Reviews

I sold my flat through DJ Alexander within one week, mainly dealing with Lee. Absolutely first class services received! Lee and his colleagues are highly professional and helpful. I was a bit stressed but Lee has always been patient to explain everything to me. I would not hesitate to recommend DJ Alexander. Thank you!

 7 years ago (26-01-2018)

Terrible letting agency with no respect for their tenants. Would turn up at the flat unannounced and expecting to be let in without permission. Furthermore they tried to charge us for damp and mould problems in the flat that were no fault of our own. The bathroom had serious damp problems (the ceiling was completely covered in black mould) that they were unprepared to fix properly. All the mould just gets painted over before new tenants move in. Avoid.

 7 years ago (11-12-2017)

I rented a flat in glasgow for a year from this company. The problems started when the oven broke we called the agency to get a repairer out he came out checked it breifly and told us that it would be getting replaced and it took over a month for replacement we had to go to our parents houses to cook dinner. We got no compensation or reduction in rent which was inconvenient and we felt robbed. We then told them that we were moving out a month early because we were having a baby and the flat was no longer suitable for access with a pram etc . At the start all was going well the agency accepted we were leaving early so we left the flat cleaned it and left it in the condition we received it. We handed in the keys a day earlier than requested so I was therefore enraged when I was getting charged +£100 for cleaning even though I took my time to even repaint the walls and doors and fill in holes made in walls and the insulting £18.90 in rent arrears for staying an extra day even though we had returned the keys early and we have proof of that. I've tried contacting them multiple times just to get told that they have trouble contacting the Glasgow branch which seriously makes me wonder on the company's communication, either that or they are incapable of taking a complaint seriously. I also had staff over the phone that don't know how to deal with complaints taking my anger at the company almost as if it was a personal insult instead of a problem I was needing resolved. I feel the call staff don't know how to properly deal with customers and I even got a cheeky "good bye love" off of one of the phone staff which is what pushed me to write this review. I wish we never chose to rent from this company and I would recommend you avoid at all costs as the staff are rude, incompetent and cannot communicate amongst there branches which nowadays seems ridiculous. AVOID.

 7 years ago (25-09-2017)

We rented with DJ for 12 months and had no problems with them at all. All responses to queries were fast and they were resolved promptly too. The office staff were friendly, especially Lucy who helped us out from beginning to end with efficiency and a smile.

 8 years ago (20-06-2017)

By now I'm very happy with D.J. Alexander and the property they provided to me. All the people I interacted with are nice and helpfulness. I appreciate how easy it was to apply and get a response in short period of time.

 8 years ago (21-06-2017)

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Reviews, get directions and contact details for DJ Alexander

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