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Cubix Estate Agents

  1. London
  2. Southwark Real Estate Agency

Reviews, get directions and contact details for Cubix Estate Agents

Cubix Estate Agents

About

Based in the Elephant and Castle area of London, we are independent agents with our roots firmly planted in the local area.

Story

We would like to introduce you to Cubix. Based in the Elephant and Castle area of London, we are independent agents with our roots firmly planted in the local area. We like to think that we are a bit more than just another letting agency; we are also a social hub, supporting a wide range of projects in the neighbourhood. This closeness to the area we work in means that we know the local property market intimately. Street-by-street, we know how much rent a property can achieve and what kind of tenants it will attract. We then target our marketing to quickly find reliable, professional tenants for your property.

Address: 169 New Kent Rd, London SE1 4AG, UK
Phone: 020 7403 1940
ku.oc.stnegaetatsexibuc@ofni
State: Greater London
City: London
Zip Code: SE1 4AG

opening times

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Hi all, If your reading this your probably considering a property with cubix or for cubix to manage your property - just avoid cubix at all costs for your own sake. I stayed in a flat with cubix for 1 year. I don't know where to start of the issues we had with them. There was just too many. A example, before we moved into the flat - we was ensured the flat would be professionally cleaned. We was abit worried as we seen mould and dirt within the inventory report but we was assured all will be cleaned by professionals and they will use high quality cleaning products. We moved into a very dirty flat such as food marks and stains in the kitchen, table, cobwebs around, hair. The flat was just not cleaned at all. I had to contact them and send pictures which it took more than 2 weeks to get a cleaner out. I was happy to know a professional cleaner is coming and I can be around..... the "professional cleaner" came in which was a young man in jeans, couldn't understand English and had only a backpack with him containing 2 sprays. Just a complete joke They are very unprofessional, if you want anything done or help with anything - you have to chase them more than once. Raste is the only person who can sort any problem and the team all seem clueless to what's going on. Glad I have nothing to do with them anymore. The landlord also changed agencies to manage his flat.
Cubix Estates response to extreme damp, mould and leaks. Please see the images below which are covered head to toe in mould and painted over before you enter the property so you don't know it exists... Unfortunately this Estate Agents allows and supports landlords to keep their property in extreme States of mould and damp. I've heard of many stories of corruption but this is the worst in my experience. Please see images of the mould in all Three bedrooms, living room and bathroom and kitchen. Issues that remained unresolved for years unfortunately and still exist in this property today after years of complaints. As we know mould can be deadly. And to the extent of these images... very much life threatening. It's very unfortunate that an estate agent who holds the trust of ensuring safe and habitable spaces for tenants could overlook such a glaring health hazard and speaks of their ethics and integrity. Alas, God will always serve justice so we are at peace. Please feel free to respond to message and I can show you more images / content of the property that was neglected. The pictures don't do the true condition justice. Please be wary of their positive paud for reviews. Most of the positive ones appear to be fake / bots! UPDATE: Cubix have stated I forgot to state the timestamps. The time stamps for these images are early this year, 2023. The courts have ordered us to vacate to due to the fact that the estate agents / landlord had lawyers and we were unfortunately able to pay for one and was ordered to leave on account of information not being filed on time / correctly so we could not present our case. As we all know, an unfair court order is no indication that the estate agent did not act grossly illegally. We also continued to stay at the property for an extra year after being asked to leave due the financial and housing economy, with difficulty finding another property. Clearly not an issue for corrupt landlords. Not to mention we were asked to leave as a response to complaints we were making about the property :
After my offer was accepted I pay the deposit immediately. But they didn’t take the property off the market. 2 hours later, they let the property to someone with higher price. But they told me there’s an error in their system, that another offer pay the deposit first… Although they recommended some other property poor house with unbelievable higher price which more than my budget to me, I still can’t accept this result…
I can't believe the audacity. The apartment they showed us was an absolute dump, a far cry from the glamorous photos on the listing. It's clear how they are trying to swindle unsuspecting renters with their deceptive tactics. I compared the photos on Spareroom with the actual flat and I can confirm that it's absolutely a different property than the one advertised. I even told the agent who was showing us the place that maybe there was a misunderstanding as we thought she was showing us the wrong place by mistake, but she had the audacity to lie and tell us that it was just a bit renovated and the furniture was different. We were very offended about how they played with our time. It took us more than one hour to get there and they have the guts to cheat and deceive us like this. Just a heads up that I will report this to Spareroom as well and see a way of writing a formal legal complaint.
The two boys were in their first year at university in London. They found this company on the Internet, and they've been a big help so the boys can start school without having to worry about bills and house facilities. Many thanks to a girl named Ferney, who was so patient and professional that the children quickly adjusted to life in London.
We have recently bought a property through Cubix and we had a very good experience with this agency. Kai was really responsive and helpful through the process and answered all our question. He went above and beyond to provide us the level of transparency needed and we definitely recommend it to whoever is looking to buy in SE area.
Estate agent didn't bother showing up to the viewing and didn't respond to text, email or call. Turns out they were at another viewing! I then called up his office, only to be told that our viewing had not been put into the calendar and also that the property was no longer even available! We had arranged this viewing by email the evening before, when the agent offered a particular time for the next day and then I promptly wrote back accepting it. I had also provided my phone number, as asked. No response until I had arrived, waited and finally complained. The best part is that the estate agent is still trying to claim that they were in the right! I want my £10 TFL travel fare back. Avoid this highly disorganised and unprofessional firm.
Very interesting how this agency had very bad reviews until few months ago, and now they are only showing 88 overall positive comments. Just thought it would be useful for future customers to get a slightly more realistic picture of what renting with Cubix entails. I have been renting small flat in London with this agency since September 2021, and had all sort of issues. Where to start? My flatmates and I were told that we could move in on the 10th of September, and thus came back to London on that date, just to find out that the house was not liveable yet. We had to sleep in a friend's living room for 5 days as a consequence. When we could finally move in, we discovered mould in the bathroom and in one of the bedrooms, holes in the kitchen floor, and in one of the bedroom doors. All of this despite our contract guaranteeing that the flat would have been renovated and deep cleaned before our arrival. Throughout the year, we had to shower with worms, unclog the sink at least four times despite being very careful when washing our dishes and be careful not to slip on the bathroom floor, as one pipe was leaking the whole time. Despite having complained many times with our landlord and with Cubix, our emails were often met with rude answers e.g., "Are you guys using the shower curtain?", implying that the bathroom floor was wet because of us, and not because of the rotting pipe found by the plumber, or simply ignored. In synthesis, before renting with Cubix, you may wanna think twice and carefully consider other options. Best wishes!
Couldn't recommend Cubix enough! They really are the best agents out there, no playing games just really honest advice. Have managed our flat for the last 2 years, they have been super easy to get in touch with and sorted out any problems we had very quickly. Kai and Raste are both really friendly and just makes the whole process easy! 10/10 would recommend.
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