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Brown's Hotel

  1. London
  2. London S'S Hotel

Reviews, get directions and contact details for Brown's Hotel

Brown's Hotel

About

Splendidly English, thoroughly cosmopolitan. Unmistakably Brown's.

Story

Brown’s Hotel personifies the refined sophistication of modern British luxury. Each room and suite has been individually designed by Olga Polizzi, RFH Director of Design and sister of Sir Rocco Forte. Many of the rooms feature antiques and contemporary artworks, creating an elegant and fashionable air. The Donovan Bar and HIX Mayfair celebrate British art and cuisine, and the award-winning afternoon tea is ideal for those seeking a quintessential English experience. A luxurious spa and state-of-the-art gymnasium offers a discreet sanctuary within this vibrant city. Brown’s Hotel is also home to six unique private dining rooms offering the perfect location for intimate meetings to lavish celebrations.

Address: Albemarle St, Mayfair, London W1S 4BP, UK
Phone: 020 7493 6020
[email protected]
State: Greater London
City: London
Zip Code: W1S 4BP

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Reviews
Lovely ambiance, delicious afternoon tea. highly recommend. They have a guy playing piano as you drink coffee. Nice experience. Rated as one of the best afternoon tea in London. Pro: - beautiful hotel - good tea and scones - live music Con: - Expensive (better to dress appropriately too)
7 years ago (03-03-2018)
Brown's Hotel is an excellent hotel, everything was perfect. The location is perfect, close to many interesting places to visit. The staff is excellent, professional and friendly. As an example, I lost money in my room and the staff put it on the table. The rooms are spacious and comfortable but the view are quite bad. The restaurant is also excellent. I really enjoyed my stay and I recommend this hotel!
7 years ago (16-02-2018)
This is such an amazing hotel! The rooms are incredibly comfortable and spotlessly clean. The service is impeccable and will exceed almost any expectations. The food and beverage is absolutely fantastic, as well. Even if you don't get to stay here I highly recommend coming for tea. It is an experience you shall not soon forget.
7 years ago (07-01-2018)
Some staff were lovely (for example: John the doorman & Miguel from the tea room) others were snooty/rude. Food is a bit hit and miss. My partner and I booked a formal afternoon tea here and were rather disappointed. It's a special treat to take afternoon tea in a place like this. But besides the doorman John and the lovely gentleman Miguel, who served us for part of our Tea... the experience was somewhat wanting. The bearded host in the tearoom was rude and quite obnoxious. He muttered something to my partner about "doing our jobs for us" when he spotted her topping up our pot with hot water. Perhaps if he'd been doing his job, she'd not have to do it for him? The staff that seated us refused our request for a window table with the excuse that it was booked. The table we asked for remained empty for the duration of our stay. The tearoom was also full of awful people that felt it was ok to show up in trainers and jeans. There were some Spanish tourists at a table nearby lounging around like they were relaxing in a brothel, shortly after an orgy. The food had obviously been prepared a bit too long before hand. The greens were limp and sad looking. The sandwiches presented in a shoddy manner. There are plenty of other places doing afternoon tea. This place is to be avoided. The bathrooms were nice though.
7 years ago (30-01-2018)
Such horrible experience! Booked a tasting menu for a very special occasion only to receive a call now to be told that the restaurant has been closed for re-furb since last two weeks and we cannot dine in what we booked!! I made all the arrangements around this meal and I get a call so close to it that its too late to rearrange things. I am so embarrassed to share this with my close friend who is so loyal to this brand that the special occasion is now ruined! On top of that I am told that a manager will call back to discuss a resolution but am still waiting to receive that call!? How can a hotel take booking and confirm them when they cannot accommodate it. Didn't expect such poor service and awful attempt to poor resolution from Rocco Forte Group. Luxury market is no longer limited and unfortunately, they have just lost a customer to another brand.
7 years ago (01-02-2018)
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