Blade SEAT Gloucester

Reviews, get directions and contact details for Blade SEAT Gloucester

About

Local dealers for SEAT & Skoda, covering Bristol & Gloucester. 01452 387000

Story

Friendly & professional service with great deals - 100% customer satisfaction is always our aim.

Address: 209 Westgate St, Gloucester GL1 2RN, UK

Phone: 01452 387000

Website

[email protected]

State: Gloucestershire

City: Gloucester

Zip Code: GL1 2RN

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

A tail of two halves.....

Dealt with a chap called Luke. Nice guy in the flesh and efficient whilst I was there. 

However - It took me a couple of weeks to get my car due to a servicing "issue" and the general comms from Luke during this period was poor.

More worryingly though, after I finally took delivery of my Audi S5 (which I am mostly happy with) I discovered a big hole in the floor of the drivers foot well (upholstery not metal). Luke simply didn't acknowledge my text or email correspondence highlighting the issue with pictures. He eventually replied to my second next with a thumbs up! comical!

Ultimately this means I cannot recommend Blade Seat Gloucester and will not be using them again! And all over what would be a couple of hundred quid for a repair!!  Simply put - poor business ethics and a lack of customer focus.

 8 years ago (22-05-2018)

What a nice bunch of people. They are friendly, helpful and very professional. Lance sold me a Seat Ibiza yesterday, and this was probably the easiest vehicle transaction I have ever experienced. Everything was handled very smoothly and efficiently. Excellent service - ten out of ten!

 8 years ago (25-03-2018)

Would give 0 starts if I could. The after sales seems to be terrible at this Blade branch. Service staff onsite can be rude and incompetent. SEAT call centre have consistently told us the wrong things. Other dealerships welcome you in as they want your money, here they just don't seem to care.  SEAT UK haven't been too helpful themselves either. Would avoid and would never come back here again. Put me off SEAT for the foreseeable future.

 8 years ago (03-05-2018)

Just picked up our new seat Leon from the Gloucester branch, absolutely outstanding service from start to end from Luke! So thrilled with our new car, he couldn’t do enough to make sure we had the best experience! Sure to be back to see him soon :)

Thank you!

 8 years ago (04-04-2018)

Great customer service and quick to address any problems or concerns. If you're visiting I recommend asking for Luke, he'll help you out.

 8 years ago (26-04-2018)

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