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B&Q

  1. Bristol
  2. Patchway Hardware Store

Reviews, get directions and contact details for B&Q

B&Q
Address: Cribbs Causeway Retail Park, Lysander Rd, Patchway, Bristol BS10 7TX, UK
Phone: 0117 950 6366
State: South Gloucestershire
City: Bristol
Zip Code: BS10 7TX

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: B&Q near me, B&Q online, B&M Bristol, B&Q UK, B&Q Belfast, The Range Bristol, Argos Bristol, B&Q jobs
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Reviews
Thanks to Evangeline on the paint mixing counter for her kindness and tenacity on Saturday, to ensure we left the store with the perfect colour match for our decorating job. Fantastic customer service and attention to detail. You went over and above - much appreciated.
A big shout out to Dawn she went above and beyond with no effort, made me laugh, when things arnt good directly and just feel like crying, to be fair, so thank you helping me get my skipping rope sorted AND making me smile. Right off skipping
All staff amazing and super helpful. As I m new to decorating work, particular staff even took me around and showed me which products I needed and Advised which were the best to purchase
Never Try Atomia wardrobe product in B&Q. awful delivery, nightmare customer service. They gave a broken mirror door and when I asked for exchanged the nearest date was one month later While I already waited for one month delivary. Also I waited whole day for other parts and nothing was delivered as they said a technical issue happen, and they wasted all my day.
This review was certainly going to be going the other way. But I felt that the service I have received today and countered all of it.nnI booked a week off from work specifically to do a fairly big job in my kitchen, ordered the bulkier items for the Monday, so I could work on it during my week off. To be then told, it wouldn't be arriving and Wednesday would be the earliest......today comes around, and I get a text to say, sorry this will now be delivered on Friday, I have been waiting for a call since Monday from the customer service team and still nothingso this really added salt to the wound.nnI called customer services, and they said there was nothing they could do....and just to wait until Friday, but a manger would call me back once out of a meeting.nnI then decided to call the store where the delivery was scheduled, and they weren't very happy themselves that this had happened a second time.nnMercedes was brilliant, she understood my frustrations and went above and beyond to get this problem resolved, with the items that I ordered last week now arriving this evening.nnI still await a call from the customer service manager, but this will be a separate issue. Hopefully I will receive the same level of customer service from them as I did from the store manager today.
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