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Virgin Media Store

  1. Solihull
  2. Solihull Store

Reviews, get directions and contact details for Virgin Media Store

Virgin Media Store
Address: 31 Touchwood Hall Cl, Solihull B91 3GS, UK
Phone: 0800 519 6861
State: West Midlands
City: Solihull
Zip Code: B91 3GS

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Broke my phone on holiday. Got home four am on third October. Went to this store for a new phone. Totally useless. Explained I needed a new phone. They told me it wasn't insured and had four months to run on the existing contract. So? Pay off the contract and start a new one. No, ring this number. Cannot believe their attitude. Told me to go to Car phone Warehouse! Did so. They arranged to settle the Virgin contract, got me a new phone instantly, transferred my data, temporary number, transferred my old number to an EE account. Shame on you Virgin Solihull for despicable treatment to a long standing customer. Hope RB sacks you all.
9 years ago (09-10-2017)
Wish I could give them 0 stars. Having been completely mislead in the store, upgrading my phone (something I would have thought simple for them) has a week and counting. Disgusting customer service.
9 years ago (25-05-2017)
Very bad service and unskilled
8 years ago (11-04-2018)
Sarah seemed to be setting up my wife's phone and transfer her orange phone to virgin sim card. Whoever a week later and she has still not got her original number! ! Very poor service from Virgin and they cannot give me a answere to the problem.
10 years ago (02-08-2016)
I thought that when I went in it would be a very quick service, however I was waiting over 1 hour and ended up missing my train, very, very poor service
14 years ago (18-03-2013)
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