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Apple Touchwood Centre

  1. Solihull
  2. West Midlands Electronics Store
  3. Solihull Electronics Store
  4. Solihull Store

Reviews, get directions and contact details for Apple Touchwood Centre

Apple Touchwood Centre
"Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar."
Address: The Touchwood Centre, Solihull B91 3GJ, UK
Phone: 0121 224 1300
State: West Midlands
City: Solihull
Zip Code: B91 3GJ

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
Absolutely fuming with the attitude and response and lack of so called customer service at this store. Went there with a few software issues that needed fixing on my iPhone SE 3rd generation. A lovely lady technician tried to sort out the issues but couldn’t and suggested that I bring back the phone at another time for it to be sent away to be repaired and I would be issued with a replacement phone even though the warranty was supposedly compromised because I had had my screen replaced by a ‘third party’ after dropping it one day. I came back two weeks later and was told they would send the phone off to be repaired but I would have to pay for any repairs. I could buy a new phone with the amount they were talking about for repairing the faulty phone. The two visits to the store have totalled 80 miles in distance travelled, my precious time and car parking fees. I had bought a brand new phone on contract last year that had unfixable issues from literally the first day. Apple Touchwood replaced it with this one I now have, which has software issues too. Very long story short…. leave Apple Touchwood well alone. It’s hardly surprising they can afford to pay nearly two members of staff per customer… and still cannot resolve the technical issues with their state of the art phones. Basically, I have another year of the contract remaining with a faulty phone and having to pay the full premium and no recourse to have any resolution to fix the issues with my phone other than give them a ridiculous amount of money on top of the monthly payments.
Got an appointment the same day, no complaints there with scheduling. The genius appointment was satisfactory and we had a good conversation. Although he did indicate the 'Apple Pro Vision' goggles were on display on a table behind where two women were sat. Which actually was not visible upon leaving the store. Great technology, where only a small minority of end users will currently impact development. Roll them out on masses and get 'in store' testimonials is my advise!
Went there to change my battery and the service was amazing! They are super friendly and professionals, they gave me an estimate time of 45 minutes. Left the store to have some Lunch plenty to do around the different shops around, then back on time to find the job was done correctly and everything went well! Totally recommend them! Also I was expecting to pay over £100 but I was even happier to be charged under £100 for my new battery! Thanks guys!
Came to the store to purchase a Mac Pro. The Store was busy but we didn't have to wait long for an Apple assistant. The assistant was very informative about the product that we were looking at and helped us with the purchase. No pushy sales or insurance, which is nice.
Visited the Apple Store today to exchange a MacBook for a different variant; I had expected the process to be quite difficult, fortunately Charlie was very nice and patient with every step and was able to help me reach a solution in the end.nnIf the store manager sees this, please give Charlie a proper thank you from me again and tell her she has great service and social skills with a smile, I know if I ever need further help, Touchwood will be the first place I’ll want to go to.
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Apple Touchwood Centre map

Directions to Apple Touchwood Centre with public transportation

St Alphege Church 190 meters
169
Solihull Town Centre 190 meters
169
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Herbert Road 280 meters
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Poplar Rd 280 meters
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Poplar Rd 290 meters

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